Hotel Palomar

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User Reviews for Hotel Palomar, San Francisco

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Aug 5, 2009 by Tim from Grass Valley,CA
Overall Rating: 7

• The room was clean the bed and pillows were good.
• Small, the fitness room was loud in our room.

“Expensive for the services. 5 o'clock wine was nice yet the room to enjoy it in was small. Many near by hotels equal or better in cost ans services.”

Mar 31, 2009 by Rita from San Jose,CA
Overall Rating: 10

• Staff.
• Dog barking in another room.

“Loved it! Will definitely stay there again.”

Mar 23, 2009 by Steve from Las Vegas,NV
Overall Rating: 8

• Super convenient location, near shopping and BART station.
• The exterior noise coming from the Old Navy store beneath the hotel.

“This is an extremely pleasant property in a bustling business and retail neighborhood. It is a very classy, but no-frills operation -- just the ticket for a business trip or a brief leisure weekend in the city. Be wary of the daytime noise produced from the large store that sits beneath the hotel. At night, however, things quiet down, and we slept most peacefully!”

Mar 2, 2009 by Jay from Middletown,RI
Overall Rating: 7

• Great ambience, and good location.
• Restaurant is overpriced ($80 breakfast for two).

“Nice hotel, stylish without being trendy and with service which exceeds many other boutique hotels. The only drawback is the restaurant which provided poor value in my opinion.”

Aug 18, 2008 by Lisa from Arlington, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything seemed clean, new, trendy, artistic.
• The room and bathroom were fairly small.

“Overall - loved it!”

Aug 18, 2008 by Nathan from Rohnert Park, CA
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[7]

• Nice flat screen TV.
• Charged $50 to park.

“This was a very average hotel. View was of offices next door. $50 for parking at the hotel is outrageous. Nothing extra special at all here. Would not stay at this hotel again.”

Jul 31, 2008 by Herb from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very attractive, great location, quiet.
• One day did not clean up room.

“Great staff, rooms are very nice. Work out facility could be a little nicer, but was ok for our needs. Would highly recommend to others.”

Jul 14, 2008 by Jessica from Clovis, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Wine hour from 5 - 6 every day was fantastic.
• View.

“Very welcoming. Staff accommodating. Front desk was great! Fun animal print motif and robes. Great location for shopping.”

Jul 12, 2008 by Gary from Apex, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Cool decor. Very modern and clean furnishings. Comfy bed and high quality linens.
• Small room and common areas. Only two towels in the room, had to ask for more.

“Nice funky hotel just off Market Street on fourth. Great for Moscone Center Conventions. Cool rooms with clean designs. NY Times newspaper, wine tasting, and free coffee in the mornings. Attentive staff.”

Jul 10, 2008 by Vaibhav from Bloomington, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very good rooms with the best location in San Francisco.
• Lobby is very small, otherwise the hotel is pretty well done up.

“The interiors of the hotel are good but the lobby is very small. The rooms are very spacious and the fifth floor restaurant is really good. The staff is very friendly and it has the best location one can have in San Francisco.”

Jul 2, 2008 by Dan from Kailua, HI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Great location with great staff.
• Parking rates are inflated beyond reason.

“Decor very hip and modern. Great location if you are using public transportation options.”

Apr 10, 2008 by Thyme from Tulsa, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• No coffee 3 times, when I went to the lobby, during 12 days.

“Nice location. Friendly staff. Maybe a 3 1/2 star, but not a 4 star hotel.”

Mar 30, 2008 by Elizabeth from Albuquerque, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent location.
• No place to comfortably sit to watch television or read.

“Nice room amenities (though with dim bathroom lighting) and pleasant decor. Walls seem a little thin, the television could be heard in the next door room late and early. Helpful staff. Central to cable car line, arts, and good restaurants.”

Jan 3, 2008 by Mia from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff excelled in customer service and the hotel was well appointed. The staff is far superior to many 5-star hotels I've stayed at.
• Getting in and out of this busy & popular location can be challenging.

“The Hotel Palomar and Kempton Hotels in general have the best customer service I've experienced in a long time. They consistently have the best trained staff, far exceeding even the best five star hotels I've stayed at around the world. The hotel is well appointed; not luxurious but modern in style and very comfortable. I would highly suggest requesting an exterior room during your stay. Interior rooms don't have an attractive view. The restaurant and lounge are lovely and great for meeting friends and family. We stayed here with our two dogs in tow for one week and always looked forward to returning to the hotel after a long day of site seeing!”

Dec 10, 2007 by Shari from Fremont, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds very comfy, room quiet, very plush w/nice amenities.
• Restaurant was very expensive.

“Loved the interior of the king deluxe room my husband and I stayed in. The bed was more comfortable than my bed at home, which is not usual. The room was very quiet and I slept like a baby, which is also not usual. Staff was friendly and helpful.”

Sep 30, 2007 by Korey from Santa Rosa, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great service.
• Lousy room service.

“Recommend this hotel for lovely, if small, rooms, good amenities, and a staff that always aims to please. The food and service that you get with room service is pretty subpart; the food was cold and was the wrong order the first time around. Other than that, it's a great place to stay.”

Aug 18, 2007 by Linda from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Double windows, sound proofed, wonderful linens and blackout curtains.
• It was tricky finding taxis.

“We enjoyed our stay and would recommend it to our friends.”

Aug 16, 2007 by Scott from Hercules, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The quality of the facilities and friendliness of the staff.
• Parking in so is expensive.

“Having stayed at several of the large Name-brand 4 star hotels in so, I was worried about this selection. I was pleasantly surprised. I don't use much of the lobby facilities anyway, so it didn't matter. The staff was great and the room was very nice and quiet. It was a romantic weekend for my wife and me. We often travel with our 2 kids (daughter 17, son 12). This hotel would not have been a good venue for that type of stay. It was perfect for what we wanted to do. The price was higher than we usually have to pay, due to the summer tourist season. Being local to the bay area we usually stay in so off-season for a much lesser price. But, considering the market, timing, etc. It was excellent.”

Aug 15, 2007 by Diane from Rocklin, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[10]

• The hotel was very clean and seemed newly decorated. The staff was very professional.
• Our room was not what we thought we were getting.

“The hotel is in a great location, and the lobby staff valet and Bellhop was extremely helpful and pleasant. The representative said it would not be a problem and that everything was all set. After we checked in and went to our room, we found a king bed. The hotel manager said they were sold out for the night and did not offer anything else to compensate for. They could have offered something for the inconvenience. I hardly got an apology. I ended up sleeping on the floor.”

Jul 18, 2007 by Kari from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and friendly/helpful staff. NY Times on Sunday morning.
• Need more at breakfast, coffee/tea in small cups was insufficient.

“Great hotel, will definitely return. Fantastic location, nice/clean/simple rooms and the NY Times on Sunday. We were pleasantly surprised by the value and level of service.”

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Amenities at Hotel Palomar, San Francisco

(Mon-Fri) from 7am - 9am AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Restaurant Room Service Safe Deposit Box