User Reviews for Oregano's Restaurant

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Nov 18, 2008 by Roger from Ottawa
Overall Rating: 1
Food:[2] • Service:[1] • Atmosphere:[2]

• Location.
• Food, service, attitude, price and value for money.

“We ate here in Sep 08. Service was horrible. Waitress ignored us most of the time we were there. Requests for beverage refills were ignored and appetizers never arrived. Finally, when I checked my credit card statement a few weeks later, I realized that the waitress had changed my 5% tip to a 10% tip. I was outraged and called the restaurant. The manager refused to speak to me about the matter (said this was restaurant policy - hmmm good indicator that I am not the first this has happened to) and insisted that if I wanted any satisfaction, I needed to speak to the Credit Card company (who credited my account for the amount the waitress stole from me). I have read that the restaurant is being bought by another businessman and will become a different restaurant.”