User Reviews for Al Dente

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Apr 30, 2009 by Louise from Chelmsford, MA
Overall Rating: 2
Food:[5] • Service:[7] • Atmosphere:[1]

• Decor.
• Lack of proper hygiene.

“I used the restroom after lunch and was upset that there was no soap to wash my hands. We returned for drinks and some dessert after 6 pm. Again I needed to use the restroom. It was occupied; so, I had to wait. Our waitress/bartender exited the restroom. I was shocked to see that there still was no soap in the restroom. Now we are hearing about swine flu. I do not think that washing hands after using the restroom should be a luxury and it should definitely be a requirement for employees of a food establishment.”

Nov 23, 2007 by L. from Canton, MA
Overall Rating: 2
Food:[2] • Service:[2] • Atmosphere:[2]

• Nothing.
• Food was horrible. The bartender shouldn't be a bartender. Cannot communicate to make the patrons feel welcome.

“I have cooked since I was a child, it is my Zen now. I'm Italian American. I was astounded by the poor service; unfriendly and ungiving; and the quality of the dishes: horrible. My fish smelled of ammonia, the salad was an over greased, fatty bacon affair, over dripping with fat. I was charged for a side of pasta, even though my smelly fish went back to the kitchen. This dining experience was a real disappointing disaster. Dining solo, at the bar, I would have expected some friendly repartee from the bartender. I needed to ask for both water (for which I was charged) and bread with my meal. The bartender's utterances were: I am here for you. She was horrible. Find a little hole in the wall; youd do much better.”

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