User Reviews for Jack Astor's

Research User Reviews for Jack Astor's (1-3 of 3)

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Aug 15, 2008 by Tom from Calgary
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[10]

• The food and the service are always great.
• There's always a waiting line.

“I'm a regular at Jack's and I have never had a bad experience. I even take my business lunches there so we can get the crayons out and draw plans on the paper table cloths. It is a great mix of sports bar and casual dining and the staff is always fantastic to deal with.”

Feb 13, 2008 by Anna from Calgary
Overall Rating: 10
Food:[9] • Service:[9] • Atmosphere:[10]

• They fixed it right away. They are friendly and you feel like they actually want you to come back.
• One time food was cold and wasn't great.

“I think it is an interesting place. Great staff, attentive to your needs. They fix any problems immediately. The food has always been good. The prices great. The atmosphere, I love it. Family restaurant, but still cozy enough for a couple who want to spend time together. Love the singer waiter.”

1 of 1 people found this review helpful.

Sep 24, 2006 by Amy from Calgary
Overall Rating: 3
Food:[4] • Service:[3] • Atmosphere:[8]

• The atmosphere was nice.
• Very unorganized and terrible communication with the staff and management.

“My husband and I finally got a date night and we went to Jack Astor's and it was a big mistake. Everything that could have went wrong did. We sat down at our table and ordered right away. We started with an appetizer, which we were to receive right away. However, our steaks came first. I reminded them about the appetizers and they took the steaks to the back and brought out the dried ribs. 5 minutes later they brought us our steaks, which obviously we just sitting in the kitchen because they we cold. They didn't do our steaks as asked and nor did they bring the steak we ordered (we got strip loins when we ordered sirloins). My mushrooms came out 25 minutes later, which were to be enjoyed with my steak. I told the waitress to forget the mushrooms. They also brought us drinks out of mistake and tried to take credit for being nice, but our waitress said it was just another screw up. The manager gave us a discount of 15.00, big deal. Our bill was $43.00 after the discount. We were charged for their continual strew ups. We were charged the price of the steak we didn't order, plus charged for the mushrooms I never received, the steaks were very under cooked to our liking and the whole time our waitress told us that the kitchen staff were idiots. The manager did nothing to clear this terrible evening up. It was awful I will never eat there again, but do you blame me?!”

2 of 3 people found this review helpful.