User Reviews for Grand Cafe Heineken Hoek

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Feb 27, 2009 by Lisa from Followill
Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[1]

• None.

“Really enjoyed Amsterdam, great city and friendly locals but avoid this excuse for a restaurant at all cost! After getting disgusting, greasy food, at an already extortionate price for what it was and the waitress was extremely rude. When I queried it and requested a paper bill (which they do not offer, by the way) after waiting 10 minutes, the waitress slammed the money on the table without one word of an apology. Never experienced such dreadful customer service in any other city or restaurant and I have traveled a lot! What a terrible advert for The Netherlands!”