User Reviews for Portabella

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Aug 6, 2006 by Stacy from St. Louis
Overall Rating: 1
Food:[2] • Service:[9] • Atmosphere:[8]

• Wait staff was friendly and fast. The atmosphere is ok.
• The owner was very unpleasant. Food was terrible.

“After recommendation from a friend we decided to take my girlfriend's parents here. The night started out OK as we had bottle of red wine and it was great. We enjoyed the first bottle and decided to get another. When that one came, the owner of the place had my girlfriends father taste it to make sure it was OK. He enjoys wine very much and knows quite a bit about wine quality. As soon as he tasted the second bottle he knew it was not right. It had gone sour. This happens from time to time, no big deal. The owner in a very snooty tone suggested that it was probably the glass she had poured it into. She ended up bringing a new bottle from the cellar and again, the wine was not right but a touch better than before. Since we didn't want to cause a scene we accepted the bottle and continued with our orders. 2 of us had the lobster bisque to start and I must say it was the worst bisque I have ever had. It was thin and extremely bland (give me Bristol's bisque any day!). At this point we had a little bit of bad taste in our mouths but thought the entries would make up for it. Wrong! My tilapia must have been boiled in a pot of water. It was spongy and tasteless and there was a quarter inch of water soaking the bottom of my plate. They also served it with French fries. You heard me right, French fries!! They were soggy from the water on my plate. The other 3 people in our party had horrible meals as well. We expressed this to the waitress (who did a fabulous job) and she asked if there was something else she could bring us. At this point we had all lost our appetites so we said we would call it a night. This is where you would expect the owner to try and appease her dissatisfied customers. Wrong! She accused of eating our meals even though we took two bites. She then wanted us to pay the entire bill even though none of us ate anything. She made us feel like we were unclassy and doing something wrong. We left hungry and pissed off. Take my advice, eat elsewhere.”

4 of 4 people found this review helpful.