User Reviews for Mama Palma's Gourmet Pizza Inc

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Feb 19, 2008 by Ilana
Overall Rating: 1
Food:[5] • Service:[1] • Atmosphere:[1]

• Nothing outweighs the rude service.
• Horrible, human being for an owner.

“I have never been more offended or upset after what was supposed to be a nice meal out with friends I have not seen in a while. While I am an avid reader of restaurant reviews, I never had the urge to write one. After this experience, though, I needed to do something to discourage everyone from going to Mama Palma's. Although the food was good, I will never return, and will make sure no one I know goes either. After our fairly quick meal, our waiter came over and urged us to leave as we were paying the bill. We politely told him that we were just gathering our cash together, and he gave as a sheepish look and said it was the owner who was making him hurry us along. As we were literally forced to leave our table with bottles of wine still half full, my friend walked up to the owner and politely told him that he understood we cannot linger but we are paying customers who deserve a more respectful goodbye. The owner then literally began cursing out my friend, screaming at all of us that we cannot just sit and drink wine all night (a ridiculous claim since 1) it is a BYO and 2) we had not lingered at all). He continues to tell us to get the ---- out, swearing at all of us as we were stunned. We did absolutely nothing to provoke this monster, and I cannot even believe someone who owns and runs a business thinks this is appropriate. The worst part, however, was at the end, when another friend told the owner to calm down and thanked him for dinner, to which this owner then made an innappropriate comment about my friend's deceased family member. I have never in my life been treated so poorly with no provokation. I do not care who this guy thinks he is, but his treatment was unforgiveable and I hope that other people read this. Judging from the other posts written, this guy does not deserve to be able to speak to other people and should be fired. Because of him, my night went from a good time catching up with friends, to people hurt and utterly offended.”