User Reviews for Burger King

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Aug 25, 2009 by Bud from Springfield
Overall Rating: 4
Food:[8] • Service:[3] • Atmosphere:[5]

• Once you finally get your food, it is usually good - not always prepared your way, but edible none the less.
• It may take up to fifteen minutes to buy a Whopper at lunch or dinner time.

“If the people working in the kitchen would work as fast as the people taking and handing out the orders, it would be a much better place. It is the only BK within twenty or so miles, so if it is a Whopper you desire, then you are just stuck with the mediocre service at the Springfield BK. Everyone in Springfield knows just how bad this BK can be at the usual mealtimes. As a matter of fact, new businesses in town are gauged on the Springfield BK scale by the locals. You are actually better off going here, if it is between mealtimes. Perhaps it is the pressure of serving food at breakfast, lunch and dinner that throws the employees off their game. They seem to switch management and personnel quite often. Quick fix - then back to the hit or miss style again. There are two or three regular employees, that have managed to stay employed through all of the personnel changes. It is a shame they haven't taken some of that OJT, and learned how to make this a great experience, and to see that the food actually is prepared the way it is ordered, and served quickly.”