User Reviews for Pizza Hut

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Apr 18, 2008 by Bob from Provo
Overall Rating: 1
Food:[2] • Service:[1] • Atmosphere:[2]

• After over 1 hour we left.
• Service, food.

“Sad service. We arrived at 19:15 and was seated right away. Then everything went down from there. The unhappy server took our drink order and that was the last time she assisted us. After 30 mins I went to the Manager and asked if she could take our order and she said the she could not but the folks over there could. I stated that we had been waiting for 30 mins and would like to order. Then a server came over very unhappy to "have" to serve us took our order. After 10 mins more, We asked about the salad bar from another server (the only person there who showed any customer service) and a he brought us a plate. The Pizza arrived 35 mins later (so we had been there for over an hour) without the breadsticks and thrown on the table. Not once did the server say a thing about late delivery or that they were busy. She never asked us how our food was, offered to refill our drinks (I had to ask twice and finally did receive them) and 10 mins later received the overdone breadsticks. Upon leaving I talked to the Manager and she said they were working hard. She was making Pizzas and such but her servers were make sure that I never step food into a Pizza Hut again and will at every chance let people know what restaurant to stay away from. Word of mouth is the best advertising you can get or the worst thing you can get. I know that the workers at this Pizza Hut could care less but service is important. I would (and will) stay away from Pizza Hut in Moab.”