User Reviews for Cena 2000, Inc

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Sep 7, 2009 by EJ from New York, NY
Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[3]

• The ambiance
• Slow, rude service.

“I was lured into this restaurant by the warm, soft ambiance of the dining room. Little did I know this would turn out to be the worst dining experience that I've ever experienced in my life. We were seated far back in the outdoor seating, practically in the parking lot. With a party of 3, it took over an hour and a half from the time we were seated to the time that our entrees arrived. Meanwhile, several tables around us, including a table of seven who had arrived after us, and had a diabetic woman who threw a tantrum over the slow service, were served. The waiter was rude, unapologetic and shrugged off three requests for extra bread (we were given only 3 slices initially), as well as two inquiries about our appetizer by stating that he had 240 other customers to serve. The manager was reluctant to get involved and comped our original drinks and appetizer only after we pitched a fit. By that time I had a screaming headache and too angry to eat. What little I tasted of the Pasta was badly overcooked.”