User Reviews for China Palace

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Dec 14, 2008 by Mike from West Goshen
Overall Rating: 3
Food:[3] • Service:[1] • Atmosphere:[4]

• Their fortune cookies were marvelous.
• The staff is very rude, get the order wrong and put disgusting sauce on everything.

“I liked this place until I ordered a pick-up from them. Instead of saying hello, they answer the phone with hold on. When she returned to the phone, her English was deplorable, so I made her repeat my order. I made her say "Steamed vegetables with no sauce". When I arrived to pay for my food, the woman stood in the back of the restaurant and didn't acknowledge me for several minutes. When she finally walked to the front, the phone rang and instead of telling the caller to hold on like they did to me, she took the phone order while I stood there and waited. When I got home, the vegetables were covered in some disgusting sauce. When I called and told them that gave me the wrong food, I got a Spanish inquisition from this Chinese lady like I did something wrong. Bottom line: I don't mind dealing with broken English too much if you're polite and get the order right. If your business entails taking orders from English speaking people, then do your job right and don't be spiteful to me when you do it wrong. The woman was very rude to me before I even got there and reinforced her rudeness in person and she turned out to be an idiot. No I dont want to get back into my car and deal with you again. I wanted a convenient quick meal not the opposite of that plus arrogance. They'll never get another penny from me. If you want an upscale Chinese restaurant, go to Peking in the Granite Run Mall or to Margaret Kuo's on RT 30.”

Jan 9, 2007 by Jennifer from Downingtown, PA
Overall Rating: 10
Food:[10] • Service:[9] • Atmosphere:[9]

• Everything.
• Nothing.

“If you want the best Chinese food around, you have to eat here. The food is consistently excellent. I have eaten here for 15 years and tried almost everything on the menu. If you like General Two's chicken, try it with white meat chicken. You have never tasted something so delicious. ”