User Reviews for West Street Grill Inc

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Nov 14, 2008 by Jim from Canton
Overall Rating: 4
Food:[6] • Service:[1] • Atmosphere:[4]

• Room temperature was comfortable.
• A good word for the complete experience of this restaurant.

“I tend to be skeptical when I see charges that a restaurant is snobby and the wait staff is rude, but I found I would have been better advised to have listened to other reviews I've seen. I met a friend there for lunch. The ambiance is reasonably pleasant and the conversation was engaging, but I eventually realized we'd been there for quite awhile and still hadn't been served. The waitress forgot to put in our order or to make sure the chef prepared it. Then, once we had finished our meal and continued our conversation, I began to notice that our waitress had not only removed our food dishes and bread dishes but also had whisked away our glasses of water! I glanced up towards the front of the restaurant and noticed several people were waiting for tables. Before someone came and bodily ejected us to make room for them, I ordered two more glasses of water to make our point. In other words, beware: this place is supposed to be where out of towners can come and spot the occasional celebrity (who presumably is not given the same rush when finished their meal), but unless you don't mind bad service, arrogant management (someone trains their staff to act this rudely), you're far better off giving this place a pass and dining at any one of several much more people-friendly restaurants right there on West Street.”

Mar 5, 2007 by jOHN from NEW CANAAN
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[10]

• Food, service and decor was wonderful.
• Nothing.

“We brought our office to west street grill and had a fabulous dinner and time. The food was wonderful, especially the secret specials. The wine selection is great. It is a great combination of gourmet and local color. The owners are wonderful! Every one of our group felt this was a great experience! We recommend.”

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