User Reviews for El Pico Gallo Restaurant

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Aug 2, 2006 by Sharon from Richmond
Overall Rating: 5
Food:[8] • Service:[5] • Atmosphere:[1]

• Food and service were like anywhere else.
• Atmosphere and willingness of the staff to make every patron happy is lacking.

“The food was pretty good and service OK. But the Mariachi Band was too loud and, when we asked for the manager to complain that they were standing right behind us, blaring out trumpets so that we not only could not hear ourselves think but also couldn't hear each other in conversation, the Band played 7 or 8 more sets to deliberately annoy us. We requested another table but were denied. The manager was quite unwilling to accommodate our party (of 7) in any way. We were then forced to eat our meal without being able to visit at all and get out as soon as we could. Many of us left food untouched it was so uncomfortable to sit there and be bombarded. No one at our table objects to Mariachi music. It can be quite lovely and enjoyable. But ANY music blaring out at that decibel level is annoying and no longer to be considered MUSIC and the management clearly didn't care. The low ceilings of the room are not conducive for this type of music to be enjoyable. ”

Jul 29, 2006 by Art from San Antonio
Overall Rating: 8
Food:[10] • Service:[10] • Atmosphere:[1]

• Food was very good.
• The loud music .

“the food , waiters great, but the atmosphere went from good to " horrific" the music was what run the evening with friends an clients into a night well never forget. the music was OK at first but when the lingered on near our table we asked our waiter to do some thing about . after the seventh song we asked for the person in charge all he could say was they had no control over the music. I will never again recommend this restaurant to my clients friends and I'm sure they wont as well.”