User Reviews for Lone Star Steakhouse & Saloon

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Nov 6, 2009 by david from southern pines
Overall Rating: 1
Food:[4] • Service:[1] • Atmosphere:[5]

• Peanuts in a can.
• Service and food was bad.

“We have eaten here a lot over the years. Occasionally things go wrong, maybe one out of ten times we had a problem. We always left feeling like we were treated well. Tonight we dealt with a new menu which really did not have much of a variety of preparation. 2 kinds of shrimp, no grilled veggies the best thing on the menu was a appetizer sample plate. Service was the worst I have seen here. staff did not seem to care. Had to go looking for a cocktail we ordered. Sent a steak back to be cooked longer. It seemed to have all new staff. The one waiter who seemed to be concerned was replaced with someone else who really did not seem to care. We will be going to outback till the get their act together.”

May 19, 2007 by MICHELLE from ROCKINGHAM
Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[1]

• My steak was good.
• Service was bad.

“Staff was not friendly at all. When I walked in 5 employees were sitting on the beach, the host sited us the waitress was not good at all, we had three different waitress, my Texas rose was not done, she didn't bring my salad until almost time for my steak, another waitress brought my steak didn't ask if I needed any steak sauce or anything else! The first waitress never came back until I was almost through eating didn't even get bread or asked if wanted any! We come about twice a month, this time was awful. Too many kids working need more adult employees...”

1 of 1 people found this review helpful.

Aug 30, 2006 by LYDIA from ABERDEEN
Overall Rating: 1
Food:[1] • Service:[2] • Atmosphere:[1]

• None.
• Read above.

“Dirty kitchen, nasty management, trashy wait staff and no professional attitude @ all. a complete disgrace to the chain.”

2 of 2 people found this review helpful.