User Reviews for Restaurant Eugene

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Jul 3, 2008 by Mary from Hickory, N.C.
Overall Rating: 2
Food:[3] • Service:[2] • Atmosphere:[1]

• House wine.
• Everything else.

“We had a terrible winter experience there. I called ahead and asked for a quiet table, but was put in a separate room, by a cold window, near a loud party of 8. It was so dark we could not read our menu and had to ask so many questions and then could not see our food, but figured this was the best the place had for us. It was only until going out I realized there was a large bright room, only halfway full, where people could actually see the menu, and these patrons were seated spaced from each other. My crabcake was too sweet on the bottom not from the crab but from the tiny bottom layer of fried green tomato with some sort of sweet sauce, like pickle relish, which overshadowed the crab. My husband's pork chop was "a pork chop" like usual, about all he could say. He hated eating in the dark but his worst experience was asking for a beer, naming several: "We sold the last Heinekin last night. No, we don't have an Amstel Lite, etc." It went on and on, while the waiter told about little breweries that my husband had never heard of. My wine was just fine. But we were cold. It was January and we couldn't get out of there fast enough. We thought! Actually it is mid town so we were unable to get a taxi back to the Ritz Buckhead and had to wait over an hour until one finally dropped someone off and we grabbed it. Staff seemed unconcerned about our unhappiness with the cold, the dark, the food, and lack of their help in getting a taxi. As I understand it, the wife of the owner was standing there as "greeter" while we waited miserably for a taxi. I was disappointed that the Ritz Buckhead recommended that place. By the way, my husband and I are usually very pleased eating out, which we do often, especially when traveling.”