User Reviews for Arches Dining Room & Pancake Haus

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Mar 11, 2008 by claire from marine city MI
Overall Rating: 2
Food:[3] • Service:[1] • Atmosphere:[2]

• Nothing.
• Tourist trap!

“Awful. Over priced, surly staff, very poor service. No one is happy in this place! And very over priced! Walk across the street to the Moab Dinner- its lovely.”

Feb 20, 2007 by Leslie from Price, Ut.
Overall Rating: 3
Food:[4] • Service:[3] • Atmosphere:[1]

• It was clean and the waitress was very nice and prompt.
• The host was very rude, the food cold and the atmosphere was not conducive to a relaxed meal.

“I had breakfast at this restaurant on a Sunday morning in February, the town was very busy and we were seated right away two of us at a table for five. The place was very busy the waitress took our order right away and the food came quickly, however I had ordered a waffle and it was not even warm enough for the butter to melt, it sat on the waffle in cold globs. My husband¿s food was Luke warm at best. In addition the person acting as host was quite rude to the customers waiting to be seated. At one point a party of four were seated behind us and apparently someone they knew came in the front door and took one of the unused chairs from our table and sat with them. The host came over to the table and loudly proclaimed that they had told him they were a party of four and that is how they were seated and that since there were now five at the table one of them would need to leave, of course they all left and I did not blame them. As we were paying for our meal he then turned to all who were waiting for tables and in a very loud voice stated that they would be seated according to how many people they had told him were in their party and no additions to the party would be allowed. People were rushed in and out as if they were cattle.”

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