User Reviews for Ponderosa Steakhouse

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Dec 4, 2006 by karen from kansascity
Overall Rating: 3
Food:[8] • Service:[8] • Atmosphere:[8]

• Staff was friendly.
• Management speaks about things that customers shouldn't know about.

“My server Shirley was very attentive and friendly. The overall visit was great with one exception that a women which I was informed was the general manager named Joann was sitting in the dining room smoking and seemed to my family and I to be giving us rude looks and then she was eating but made comments about needing to get the exterminator in for a bug problem and was talking about several other problems going on in the restaurant that was a turn off to your restaurant. ”

1 of 1 people found this review helpful.