User Reviews for Shogun Steak House

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May 24, 2008 by Linda from Bella Vista, AR
Overall Rating: 4

• Food & person cooking were both good & delightful.
• Special day for the birthday graduate ignored by the staff.

“Shogun is not the place to go for a celebration! I asked for 15 for my grandson's graduation which fell on his birthday. The staff either misplaced or forgot about the cake that I provided and after 5-6 requests & 15 minutes of waiting brought it out without clearing dirty dishes or bringing saucers to serve it on! Sorry was the only thing said after spending hundreds of dollars. I expected an offer to serve coffee or something to help compensate for extremely poor service.”