User Reviews for Bella Rosa Cafe

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Apr 19, 2008 by Brenna from New Haven
Overall Rating: 5
Food:[9] • Service:[2] • Atmosphere:[8]

• Good bacon.
• Bad service.

“This place is very cute and they have good food, but overall the experience we had today was unpleasant. The waiter didn't check back after bringing out the food. We ran out of coffee and couldn't catch anyone's attention to refill it until they brought the check. Then as we were finishing the coffee they brought out only after we paid the bill, the hostess came over and asked us to leave because people were waiting outside. It's too bad, there aren't many nice brunch places in Westville, but it will be a while before I feel like going back there.”

Mar 5, 2007 by Roundtree from New Haven
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[10]

• Elvin - our server - was great!
• The hostess was rude and arrogant.

“Overall experience was great! Especially the male server, Elvin. He is a great addition to the whole environment! The only issue my family and I had that we had to wait outside in the middle of January! I am so glad that you heard your patrons concerns and replaced! ”

Feb 3, 2007 by Donna from Woodbridge
Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[3]

• The hostess was very friendly.
• I had a waitress that said her Name was Kim. She was extremely rude when I told her that my pancakes I ordered weren't cooked all the way and I had to send them back. I won't be going back there again.

“After being seated I ordered pancakes, and the waitress at first seemed nice. It took forever for our food to arrive, and when it finally did, my pancakes weren't cooked completely. When I told the waitress about it, she got extremely angry and acted as if it was my fault. She grabbed the plate, almost spilling it on my lap, and when returning with another plate, she then slammed it in front of me. When I needed her she was never there, except when I over heard her conversation with another customer about her dual experience the night before. I completely lost my appetite. That was my first and last time I will go there. .”

2 of 5 people found this review helpful.