User Reviews for Manchester Restaurants

Research User Reviews for Manchester (1-8 of 8)

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Kro Bar
Dec 1, 2008 by Naomi

Overall Rating: 2
Food:[4] • Service:[1] • Atmosphere:[2]

• The décor.
• The price of the food, the customer service and the atmosphere.

“I went to Kro the other day with a group of friends for one of my friends' birthdays, during the usual student lunch break of 1 till 2. We arrived at Kro at about 1:10 and by 1:25 we were still waiting at the bar to be served. The place wasn't exactly busy and there were about 7 of us in our group, yet none of the bar staff seemed interested in serving us and there was no such thing as first-come-first-served - it just seemed to be a case of whoever shouted the loudest got heard. When bar staff finally acknowledged our presence, they told me it would take 15 minutes to prepare the meals that we wanted and so instead, we decided to just order a drink and go without food, as we all had lectures at 2. However, one of my friends, who was feeling unwell and had intended to eat lunch at Kro, bought a salad elsewhere and came back into Kro to eat it with the rest of us, who had all bought drinks, including one for her. When she had almost finished eating it, a very rude member of staff approached her and basically told her off for eating the salad in the restaurant. I tried to explain, but the member of staff walked off, completely disinterested. When he passed by again, he complained a 2nd time to my friend for eating the salad. I tried to explain the situation for her (she is not a native English speaker), but the member of staff was completely disinterested and repeatedly spoke over me saying 'no excuses, no excuses' and so wasn't interested in listening to the fact that it was their poor customer service which meant that my friend had no other option but to get food elsewhere. I immediately regretted having brought so many friends to this restaurant/bar. Aside from this particular instance, I have generally found most of the staff to be very rude and abrupt, generally giving out the idea that they would rather be anywhere but there and that customers are just an inconvenience. I would say, especially to all students, save your money and go elsewhere. The food is certainly not cheap for what you get and when there is no customer concern or service, why would you bother paying more than average prices? I don't know what Kro's official stance to customer service is, but from my various experiences, it seems to me that at Kro the customer is never right basically, one to avoid!”

0 of 1 people found this review helpful.

Copacabana Latino Bar & Restaurant
Feb 27, 2008 by eddie world from bulgaria

Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[1]

• None bad experience wont be going back.
• Food was crap,music crap and my feet stuck to floor all night.

“Was very disapointent with this club and will not be going back, the music was a joke, the food was disgusting and had to wait 45 minutes for it and all i had was guys trying to touch my girlfriend up if your a woman that likes to be groped then you will love it but as most woman i know wont go near the place.”

Bar 38
Aug 23, 2007 by ash from warrington

Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[5]

• Good venue.
• Appalling food, abysmal staff, long wait, petulant waitresses, avoid like the plague.

“I have never been bothered to spend the time to write a review. However I have just returned from a weekday lunch at bar 38 and am seething. Never have I come across such incompetence, outright rudeness, and terrible quality food. Terrible is not a strong enough word actually. In summary: got there, took a seat outside. Waited 15 minutes for service, but the waitresses decided to ignore us. The business associate I had met there for lunch decided to flag down the waitress. She turned her back and muttered conspicuously can you not see I am busy. This is astounding behavior, particularly given that my associate asked in an extremely polite manner (not to mention that we had been very patient already). Time passed. I eventually went inside and got a drink at the bar (this took some time since there was one bar maid serving both restaurant and bar customers) I opened a tab for food. More time passed. Eventually we were able to order food. Food eventually came a Peri-Peri Chicken Wrap. This was plain (not Peri-Peri) pieces of packaged chicken on a wrap, served cold. I didnt raise this because we were now very short of time. Waited some time for the bill. Went inside to pay at the bar, there was a huge queue at the bar. Politely I asked a waitress if we could settle her tab with her. The answer was a curt no you can pay at the bar. I explained that we were now short of time and there was a large queue at the bar. Her next response was incredible well because you wont pay at the bar, Im going to have to get the manager now. Do you want me to do that? This is no way to talk to a customer. The manager surfaced and after a lot of pointing to us, was able to produce a credit card machine. I paid, and then asked for a receipt. Not to my surprise, we had been overcharged. The petulant waitress blamed this on me and my guest since we had told her we were at table one. I pointed out that I asked if we could settle tab one. Eventually I was refunded by cash the relevant amount, but not given a receipt. Time taken for this total debacle: 1 hour 30 minutes. For 2 wraps and 2 mineral waters. I fear this establishment has fallen into the same trap many establishments in London have done thinking that a great venue means they can treat customers like crap. Abysmal!”

1 of 1 people found this review helpful.

Michelangelo
Mar 31, 2007 by Vicky from Bury

Overall Rating: 9
Food:[9] • Service:[10] • Atmosphere:[9]

• The food, the atmosphere.
• The bill! (but is reasonably priced for such excellent cuisine).

“Great food in a very friendly atmosphere. The owner is a typically friendly Italian who aims to make sure his customers enjoy themselves. Feels like a little piece of Italy in one of Manchester's most vibrant areas.”

Greens
Sep 18, 2006 by Maureen from Dublin, Ireland

Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[9]

• Value for money.
• Fairly noisy.

“My husband and I have been hearing about Greens for years but figured we'd never be in Manchester to get the opportunity to try it. We were thrilled therefore to be going to the city for the World Championships at the Velodrome and took the chance to book a table. We were more than pleased. We fully expected the food to be superb, and it was - my deep fried purl with potato Rogan josh was mouth-boggling if there were such a term and the sticky toffee pudding is simply the best we've ever had and we've had a few! But on top of that we were so impressed by the front of house people. The staff were so friendly and helpful, making us feel genuinely welcome and appreciated - not a common thing in any restaurant. We'll be back!”

3 of 3 people found this review helpful.

Lead Station (The)
Aug 19, 2006 by Henry from Didsbury

Overall Rating: 4
Food:[6] • Service:[1] • Atmosphere:[4]

• Food ok.
• Scottish waitress 0/10.

“Hey, we enjoyed an OK meal, wine was also good, but the whole evening was spoiled by a rude waitress, small Scottish, you kind of got the feeling who was doing who the favor? There are so many cool places to eat and drink in Charlton and Didsbury the Lead Station will be off our list from now on. Sorry this lady needs her P45 she really isn't doing your restaurant any favors. ”

Lead Station (The)
Aug 5, 2006 by Adele from Chorley

Overall Rating: 8
Food:[9] • Service:[6] • Atmosphere:[8]

• The fascinating people & really excellent food.
• Virtually nothing.

“Arrived at a busy time-7.30pm on a Friday evening, but greeted by friendly staff & shown to our table straight away. A sensible number of choices on the menu, implying freshly cooked there & then. Service was a little slow, but it was peak time & the food was outstanding, with a delicious veggie strudel & to-die-for choc truffle as a food. Generous but not overwhelming portions & a mere A#60 including tip for three people. (Main, food, bottle of wine & coffee.) Enquiring, intelligent faces & a clientele of individual, arty style. Intriguing! Will definitely be back.”

New Union (The)
Jan 2, 2006 by vikki from stockport

Overall Rating: 10
Food:[1] • Service:[8] • Atmosphere:[10]

• Love the staff the people who go in there.
• There is nothing I do not like.

“Well I just love this bar and hotel. It has absolutely amazing, best bar on canal street. I reckon in there all weekend and sometimes in the week all my friends and I go. We are welcomed into the place like everyone else and all the staff members are very friendly. I would recommend this place to anyone. This place has a reputation for fighting but since it was taken over it is not as bad and all bars have fights once in a while so think people need to stop calling this place. I just love it.”

2 of 2 people found this review helpful.