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Dec 30, 2006 by Iricundus from UK
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• Nothing, terrible experience.
• No staff and those that are there are miserable.

“Star city is a monopoly. As Sydney¿s only legal casino, it effectively has a license to print money and as such has no need to offer competitive products, value for money or high service levels. This shows all too well in the dismal staffing levels on the tables, in the bars and especially in the restaurants. The few restaurants are more often closed than open due to budget cuts by management. Staff I spoke to point out that the owners (tabcorp) have run the place into the ground in the few years since they took control. This shows very clearly and is a disgrace. Do yourself a favor and stay away; this is an awful place to visit with no attractions except for the gambling fans. 1500 machines and some tables but even the tables are usually short staffed so do not expect to be playing your favorite game. What an absurd way to run a casino!”

4 of 5 people found this review helpful.

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