Pier 4 StoreHouse Restaurant

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User Reviews for Pier 4 StoreHouse Restaurant

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May 8, 2009 by Steve from Detroit
Overall Rating: 3
Food:[3] • Service:[1] •

• Looks good, right on the harbor with plenty of outside seating.
• Absolutely incompetent service. Food is mediocre at best.

“We were a little after the normal lunch crowd, or at least, the place was maybe 40% full no waiting to sit and choice of multiple tables. We chose to sit outside, and proceeded to wait 15 minutes for our server to arrive. The server took our drinks order, and vanished before taking our lunch order. Another 10 minutes passed before our drinks arrives, and then we waited another 5 minutes before we could place our order. A cheeseburger for the wife, chicken wrap for me.45 minutes later, we finally get food that is cold, obviously reheated and then stuck under a heat lamp (the bottom of my wrap is burnt brown. My wife's burger is like a hockey-puck). Both our drinks are long gone haven't seen our server to be able to order another round. We asked to speak to a manager, but none could find one, although two of them were wandering around trying to ignore the customers. We waited another 10 minutes for the bill to be processed (no discounts or apologies) Cold Cheese burger.”

Jun 6, 2008 by Alison from Toronto, ON
Overall Rating: 1

• Nice view of lake and noisy planes at Island Airport.
• Poor service, dirty washrooms, tacky decor.

“We just had dinner at Pier 4 and it was one of the worst dining experiences that I've ever had in Toronto. We were seated on the patio facing the water, which was a nice view, but the service was horrible.After being seated, we waited for someone to come over and greet us. There were lots of waiters running around but no one took care of us. So we flagged a bus boy and convinced him to bring us water and take our drink orders. I asked for lemon in the water but got none. Although I ordered a soft drink, the bus boy asked if I wanted anything alcoholic to drink even though I'm obviously pregnant.The drinks took a long time to come out and no waiter came to take our order. We notified the host that we had no waiter but still no one helped us. So we ordered the posted lobster special from the bus boy.Throughout the meal we had to ask for each course to be delivered multiple times (e.g. could we please have a bread basket?. And some butter?. Could we please have our salads?.) Half way through our main entry a rude waiter showed up and asked if we needed anything. We asked for condiments (ketchup and butter), which arrived after a while. The waiter also rudely chastised the bus boy right in front of us.The food was so-so. $39 plus tip for the lobster. Not great but not the worst. The bathroom looked like it hadn't been cleaned in a while and there was no toilet paper in most of the stalls.Save your money and go elsewhere. The regular entrees are $25 and up but they are not worth the price. Take a nice walk down by the Harbourfront but don't eat here. Visitors to Toronto please note that this restaurant is not typical of other Toronto restaurants. Overall, you can expect much more polite, prompt, and organized service in Toronto. This restaurant is a poor reflection of Toronto.”

Dec 13, 2007 by Denise from Toronto
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[10]

• Food, atmosphere & service all top notch!
• NA.

“This is one of the most interesting restaurants I have eaten in. It is a feast for the eyes and for the tummy! Delicious food (the oysters Rockefeller are to die for!) And fabulous atmosphere set right on the Toronto harbor. The view is incredible. This is one of the only restaurants that I have been in that has a "crossover" appeal. It has an upscale menu that is appealing though the business traveler with areas that can accommodate larger gatherings. As well, there are cozy little nooks that create a romantic atmosphere for private dinners and at the same time it is family friendly! Wherever you look there is a conversation piece. The place is a treasure chest of Manrine Paraphernalia. The food is excellent and the service stellar. I will definitely be back!”

1 of 1 people found this review helpful.

Nov 6, 2007 by Ann from Toronto
Overall Rating: 1
Food:[10] • Service:[10] • Atmosphere:[9]

• It's within walking distance of my apartment.
• The decor is a bit "much" for me good for tourists and kids, though.

“My daughter and I enjoyed dinner at pier 4 recently. We had a few appetizers; each seafood bisque for me and calamari for her. Both were yummy! We had very generous portions, loved the bread basket, and followed up with salads delicious! We finished off with a cherry cheesecake very nice. Our waiter was wonderful, and the shiraz was excellent. We are going back to celebrate the 18th anniversary of my 39th birthday on Nov 9th, 2007, with some family can't wait! It might be the highlight of my birthday weekend.”

Oct 5, 2006 by John from Toronto
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[10]

• We loved the friendly service and outstanding food.
• I wish we knew about this place before.

“We started off with a friendly greeting from the hostess. We sat at the bar and had a drink before having dinner. The bartender was very nice, fast and friendly, I think his name was Terry. Then we headed off to the dining room. Wow is this place big. There is a Great White Shark hanging in the main dining room it must have been 18 feet long! The decor was amazing so much to see. We were seated at a window seat for two overlooking the harbor; I think it was the best seat in Toronto personally. The gentleman that seated us informed us that Carlos would be our waiter and that he would take great care of us. Carlos did in fact take wonderful care of us his knowledge on wine was fantastic and the suggestion to have the deep sea platter for two was right on the money. The best Oysters Rockefeller I've had, giant Shrimp, King Crab legs and a fresh steamed Lobster. Wow again! The cheesecake was very tasty. We have found our special place at Pier 4. All I can say is enjoy!”

7 of 7 people found this review helpful.

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