Sheraton Denver Hotel

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User Reviews for Sheraton Denver Hotel

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Nov 19, 2009 by Joan from Naples,FL
Overall Rating: 10

• Service was excellent. Clean room, nice decor. Handicap accessible.
• Nothing.

“Well staffed, brightly light, fashionable interiors. Snow storm hit while we were there, and hotel operated smoothly on all fronts.”

Nov 18, 2009 by Carol from Breckenridge,CO
Overall Rating: 8

• Great gym and a
  nice remodel.
• Very large, big conference center.

“A great hotel for the convenience on the 16th street mall. Very large - the rooms and hotel have been renovated, very nice. The Irish bar was fun and the gym is great.”

Oct 31, 2009 by Sandra from Basalt,CO
Overall Rating: 1

• Bad air quality/noisy heating system.

“I will not waste my money on this hotel, again. I was unable to turn the heat down. The only way to get any air circulation was to turn on the fan which was too noisy. There was no parking garage. It cost $21.00 a night to park. Never again!”

Oct 28, 2009 by Jill from Breckenridge,CO
Overall Rating: 8

• Elevator out of order frequently & TV remote functioned poorly.

“The management is trying but there were a few glitches as mentioned above.”

Oct 28, 2009 by Ann Marie from Hartford,WI
Overall Rating: 9

• Comfortable beds and pillows.

“Very friendly staff. The rooms and pool are awesome. Very convenient location. I wouldn't think twice about staying here again.”

Oct 27, 2009 by Brian from Minneapolis,MN
Overall Rating: 10

• Awesome elevators.
• Parking renovation was annoying; Internet service was substandard.

“Unusual design, good location.”

Oct 26, 2009 by Mike from Granbury,TX
Overall Rating: 9

• Very nice beds.
• 
  
  

“I enjoyed my stay very much. The pool side area was awesome. The best I have ever seen. I enjoyed sitting out by the pool reading a book. Very peaceful.”

Oct 24, 2009 by Hollis from Grantsville,UT
Overall Rating: 5

• Location.
• Bathroom door did not even shut, small rooms, TV was horrible.

“The TV reception was poor along with the channel selection. bathroom door didn't shut properly. Loud noises early in the morning (construction) food menu was outrageously priced. My over-all experience was not as expected. Only good thing was the location. How can you have a 4 plus star hotel but not free internet in your room.”

Oct 13, 2009 by Mike from Portland,OR
Overall Rating: 9

• Great fitness center.
• Inconvenient connect between the 2 towers.

“Handsome renovation of the former Adams Mark property.”

Oct 6, 2009 by Amy from Fort Collins,CO
Overall Rating: 7

• The fitness center.
• Toilet was dirty upon arrival.

“It has potential but has issues at the moment. When we called the front desk to get our car on Saturday morning there was no answer. I even called from my cell phone and still no answer. Irritating. We had to go down to the front desk to tell them to please get our car.”

Oct 3, 2009 by Joanne from Glenwood Springs,CO
Overall Rating: 10

• Loved the location...
• Took some time for the hot water in the shower.

“Loved the location as well as the hotel valet service. Beautiful spacious king suite.”

Sep 24, 2009 by Sue from Fort Collins,CO
Overall Rating: 7

• Great location, valet service was very helpful.
• No Hot Tub, Gym was in another building.

“Fairly nice hotel but not 3.5 stars. I would rate it at 3 stars. We had a nice room with a view of the mountains.”

Sep 15, 2009 by Sherrie from Abingdon,VA
Overall Rating: 10

• HUGE ENORMOUS room, gorgeous furnishings, contemporary, and a beautiful art.

“HUGE ENORMOUS room, gorgeous furnishings, contemporary, beautiful art, and comfortable furnishings. down, amazing beds; pure luxury! And the bellmen washed my car windows with a smile!”

Sep 9, 2009 by Cindy from St. Paul,MN
Overall Rating: 2

• New room decor.
• Super noisy and parking was a disaster.

“I think this hotel thinks they know what customer service is, but vastly misses the mark. Checking in was frustrating, the keys had to be re-keyed like 3 times and we had to use two elevators to get to our room. Other people seemed to have to have their keys re-keyed a few times as well. It was not restful at all. There were a zillion other instances of just rudeness and weirdness by the staff.”

Sep 3, 2009 by Spud from Basalt,CO
Overall Rating: 7

• It's a Starwood Property.
• Parking garage closed for renovation, nightmare to park our vehicle, car valet service stunk!

“Don't stay here until their parking garage has finished its renovation. Car valet service was a nightmare, we called down to have our car pulled up, we were told it would be 10 minutes, we went down to check out and arrived within 15 minutes of requesting our car be pulled up. We discovered later after waiting for over 75 minutes for the car that the valet could not find the car as the reason it took so long. With the parking garage closed the valet's have to go almost 7 blocks to find places to park cars parked through the valet, guess the guy that parked our car didn't document very well where he took our car to be parked overnight? As luck would have it, we were in a hurry being that it was a Monday morning.”

Aug 26, 2009 by Reginald Green from Hayward,CA
Overall Rating: 10

• Great location, clean room.
• Elevator got stuck a couple of times.

“Very impressed, friendly staff.”

Aug 25, 2009 by Willie from Florissant,MO
Overall Rating: 2

• Elevators, parking and cockroach in room.

“I was disappointed overall. The parking garage was inoperative.”

Aug 24, 2009 by Chris from Georgetown,TX
Overall Rating: 10

• Large clean attractive room
• Parking cost high

“The hotel was very clean with nice attractive large rooms. Parking costs were high but everything else was great.”

Aug 24, 2009 by Tim from Fountain,CO
Overall Rating: 5

• Excellent food.
• Tiny room with one double bed right across from the elevator.

“This tiny room with one double bed right across from the elevator was the smallest, supposed 4-star, room I have ever stayed in. For example, the nightstand was attached to the wall and was only 10 inches wide, the same distance as the bed was from the wall. The single sink in the bathroom was only 24 inches wide and had a hairdryer and box of tissues perched on its edges. The tub drain sounded like it had a vacuum attached to it to make it drain; `loud¿ does not describe it adequately. The bed was comfortable but only a double, we were told it was the only room they had available. On the other hand, the restaurant was open late and had fabulous food and a great wait staff! Overall, not a 4-star experience except for the food.”

Aug 24, 2009 by Dee from Park City,UT
Overall Rating: 8

• The room was quiet, comfortable and clean.
• It is a convention hotel and there was a large convention in progress.

“Room was great, lobby area was always very noisy and crowded.”

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