John Ascuaga's Nugget

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Feb 20, 2006 by S
Overall Rating: 1
Food:[7] • Service:[2] • Atmosphere:[4]

• The restaurants were reasonable.
• Be warned. Do not give your vehicle to their valet parking.

“Me and my wife went to the Nugget for a two day vacation from CA. We spent the first day in the Nugget, since we reached in the afternoon and were tired. The next morning, we asked our car to be brought back from valet parking (a Porsche Cayenne Turbo SUV), and the valet put a nail through the tire. The nail was clearly visible and the tire was still leaking air and not yet flat. We took several pictures of the vehicle and did not move it. After this, they basically rushed us off the property, they did not want the liability of what was their fault. It cost us the whole day (we had planned to go to Tahoe), since there was no place in the whole town that had that tire. We finally found a store in the evening that could fix it. The hotel refused to pay even the basic bill of fixing the tire. I would not recommend this place to anyone. If you do choose to stay here, do not give your vehicle to their parking services for any reason. Apparently, they can do anything to it, including lose it and not be liable. I have been at the receiving end of it and hope you don't end up in the same boat. Be warned.”

5 of 10 people found this review helpful.

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