Baja Sharkeez, Inc.

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Nov 5, 2007 by Stephanie from Lakewood, Ca.
Overall Rating: 1
Food:[3] • Service:[1] • Atmosphere:[2]

• At least we got appetizers.
• The staff and the service were extremely horrible. The worst I've ever experienced.

“This was one of my worst experiences at a bar. My sister in law planned a surprise party for my brother's 30th birthday. She chose to take a limo to Sharkeez in Newport beach because they had advertised their birthday services for large groups. Parties are supposed to receive reserved seating, complimentary appetizers, and 2 for 1 drinks. Out of all that, all we got was the appetizers. My sister in law brought in a party of 30 people and all they gave us was rudeness. There was one tiny table with like 8 chairs for over 30 people. We never got any drink service, and when we went to the bar they would not give us the 2 for 1 drinks because we weren't ordering from the table! On top of all this, one of the security guards (hector) was very insulting and actually asked my husband If he wanted to "take It outside"! We managed to find one other small table with 4 chairs on it to use. Not even an hour after we were there, the security guards came and starting taking that table away to make room for dancing. I asked this security guard If we could get a booth then because we had a reserved party of over 30 people with only one tiny table. Instead of asking the manager about this, he became belligerent and told me "I'm doing my job!" he just continued his rude tirade when I asked If he could bring the manager over to discuss the table situation. At this point, my husband heard how he was talking to me and told him that he had no right talking to me that way. The security guard then asked my husband If he wanted to "take it outside". Then after threatening my husband, he called the other security guards and said we were threatening him. The manager finally came, and not only did he not apologize for the horrible rudeness of his employee and the horrible customer service, but he pretty much demanded that my husband apologize to security guard for asking him to have some respect! Needless to say, we called the limo and left right then. I cannot believe that a business would willingly ruin their opportunity to get the money of a party of over 30 people! Also, what is crazy is that the security guard and manager would start trouble with any of us. All of us are 29, 30 and older. None of us were being drunken troublemakers or causing any problems. Most of the women in our party are teachers, and I am almost a librarian. I am just stating that none of us were being out of control or causing any problems for the good people at Sharkeez! Don't ever try to plan a special event with Sharkeez in Newport beach because they will make It horrible If they feel like It.”

1 of 2 people found this review helpful.

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