Misono Japanese Steakhouse

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Jun 23, 2006 by E OLeary from Alpharetta, GA
Overall Rating: 4
Food:[10] • Service:[1] • Atmosphere:[5]

• The sushi!
• The service!

“On a rating scale of 1 to 10 with 10 being the best. I would give this place a 4, at best! The sushi is absolutely incredible, some of the best I have had in GA. What makes me rate Misono a 4 is the horrid service we had at our last visit. Six of us went to Misono prior to going to the movies. To start things off, the waitress drops our entire tray of drinks. This after waiting at least 20 minutes to get drinks. We were very forgiving as accidents happen. When she finally delivered our new drinks, we inform her that we are a little pressed for time as we have tickets to the movies. After another 20 minutes, our order was finally taken. Over an HOUR Later SOME of our food arrived. Again, some of our food. Since we needed to leave for the movie, I asked the waitress to box up the sushi that has not yet been delivered to our table. 30 minutes later. Yes, 30 minutes later I tracked down our food. I explained to the Sushi chef as well as the waitress that we needing to leave (at this point we are already late for the movie). The sushi chef says to me that he is very busy. When the waitress comes to deliver the boxes to the table, she asks if anyone would like ice cream. Remember, I have told her twice now that we need to leave for the movies and she is asking if we want ice cream. 15 minutes later, she comes with the checks. At this point the movie is well under way and we miss it. We ask to speak to a manager and explain the situation. She is VERY unapologetic. I asked her if she could do anything for us since each couple has spent a minimum of $75. She tells us that on the weekends they are very busy and to allow 45 minutes to eat! What about the two hours we were there? Instead of offering a free drink, free dessert, or even some money taken off of the total of our bill, she gives each couple a business card on which she has written on the back, 10% off next visit. As you can guess. There will be no next visit. I had been to Misono numerous times and have always had a good experience, this one. No - The service has left such a bad taste in my mouth that I refuse to be a patron ever again.”

1 of 2 people found this review helpful.

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Misono Japanese Steakhouse 2500 Old Alabama Rd , Roswell, GA Phone - (770) 993-3056 Restaurant Type: Japanese restaurant User Rating: 7.5    Jun 23, 2006 by E OLeary from Alpharetta, GA — "On a rating scale of 1 to 10 with 10 being the best. I would give this place a 4, at best! The sushi is absolutely" [more] Read all user reviews »