Juban Ykiniku Hse Japanese Bbq

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Sep 25, 2006 by Andi from SF
Overall Rating: 6
Food:[9] • Service:[3] • Atmosphere:[7]

• The food is great; well-prepared.
• They really need to retrain their wait-staff - sloppy service

“The food was great, but the service needs much improvement. Hardly any service during the meal - we had to flag someone to refresh our drinks, as opposed to another table that ordered after we did - they didn't even have to ask for refills. In addition, they forgot to bring us part of our meal - when we reminded them of their error, they brought it out...which didn't do any good because we were pretty much done with dinner. If the place was packed and busy, we could understand occasional lapses in service, but the place wasn't even half-full. Their manager decided to take the night off, apparently, when we wanted to talk to him/her. They gave us free dessert to make up for the bad evening.”

1 of 1 people found this review helpful.

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