Shang Hai Restaurant

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User Reviews for Shang Hai Restaurant

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Sep 5, 2009 by L from Reno, NV
Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[2]

• Nothing.
• Terrible food, horrible rude service and poor management.

“A very costly mistake for Chinese restaurant Shanghai Restaurant, located in Sparks, Nevada. Shanghai Restaurant and Sushi House should shut down their doors. This will be worth reading. 90 of our guests will not be eating here ever again! I recently had my Chinese wedding banquet at Shanghai Restaurant, located in Sparks, Nevada, across from Reed High School. The banquet was for 90 guests and the owner of Shanghai Restaurant assured me that they can accommodate that many guests. Boy, this kid did not know what he was talking about! The restaurant was not able to accommodate 9 tables that seated 10 guests at each table. So, he stuck 3 tables filled with 30 guests behind a divider that made my guests feel like they werent important enough to be with the rest of the group. Next, the tables that were supposed to be set up for the guest book, wedding cake and wine beverage were never in the right place, let alone enough spaces to hold everything. As the guests started to arrive, we asked the manager and his wait staff to begin bringing out the water or sodas or some beverage for the guests while they waited for dinner to be served. We were told that the restaurant did not have enough glasses for everyone, so the guests who really wanted a drink should ask for one. I was so disgusted when they started to bring out blue plastic cups to serve my guests with water and coke. They promised that the guests could have an assortment of sodas and tea. No tea was served as with the traditional Chinese wedding banquet. And who serves plastic cups? They did not even bring out any drinking glasses or tea cups! We even rented our own wine glasses to serve our own wine! The final straw was when a few dozen of our guests reported that they saw Shanghai Restaurant wait staff sneaking off plates filled with our wedding cake into the kitchen for them to enjoy. Guests witness them eating the cake behind the divider that separated the kitchen and dining area. I was thoroughly disgusted when I heard that the wait staff stole our cake and ate them without even asking! It was the most disrespectful thing that I have ever heard of in my entire life! I dont recall the wait staff as being part of the wedding guests? The service was so poor and the staff was rude and disrespectful to all of us! Disgusting! They screwed us over for the amount of money they charged and hence they screwed themselves over as well. The sushi there is terrible and is really fishy smelling. The dark room disguises the stale food. The seaweed salad is often served frozen. Terrible! Dont say I didnt warn you.”

Nov 25, 2008 by Steven from Sparks
Overall Rating: 8
Food:[9] • Service:[6] • Atmosphere:[9]

• The food and ambiance.
• The price and service.

“This is my favorite Chinese food restaurant in the Sparks area. The service is hit or miss, but the food makes up for all of this. It is Szechwan style food and has a great variety. I loved their Crispy Beef/Chicken, Sweet-n-Sour Pork, Chow Mein, Beef and Broccoli, and Mongolian Beef. The atmosphere is beautiful and clean too. I really enjoyed this restaurant.”

Jul 18, 2008 by Evan from Sparks
Overall Rating: 10

• Loved everything.
• Broken fortune cookie one time but that's ok.

“This is the best tasting Chinese food I've ever had in my life. I showed a million people this place ranging in all ages. The service is good if you treat them nice and smile. Best tasting sesame chicken, sesame beef and everything else.”

Jul 4, 2007 by Jose from Sparks
Overall Rating: 1
Food:[6] • Service:[1] • Atmosphere:[7]

• Recently remodeled.
• Poor food quality and Very poor service.

“The food overall is decent enough. It's not the worst in the area, but it is very far from being a top contender. They recently remodeled and the place does not look bad. The major problem is service - from rude waiters to cashiers. They are most interested in getting your money than providing you with a memorable dining experience. They also will serve you old food (meaning not freshly cooked) and use unethical practices to stretch their advantage such as watering down their soups. If you're absolutely starving and you have no time to go somewhere else - it will do in a pinch. Otherwise, I would not recommend this restaurant to anyone.”

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