Heaven City Restaurant Of Wisconsin Inc

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Aug 4, 2009 by Kostas from Waukesha
Overall Rating: 5
Food:[9] • Service:[2] • Atmosphere:[7]

• Food, taste, and selection.
• Service, overcharged for gratuity, too long to be recognized as customers.

“3rd visit on Aug 4th - Dinner (Bday occasion) 4 total reservations have been made 2 days in advance for 7:30 pm. Arrived at 7:34 pm. Host was polite, but a sidekick was upset because were late (4 minutes) and table was given away (?). Short wait later 7 minutes (BTW, no line waiting to be seated at that time) were able to sit down. Received the menus and water right away. 20 minutes later a waitress came by asking to help. She seems that was not aware that were even there. Food was great. Waitress tried to be helpful, and was very polite except another waitress came by ASN said that she was going to be the waitress, however that changed again within 5 minutes and had the original waitress back. Time to receive food was very acceptable, food tasted great. We had a $25.00 gift certificate and based upon the certificate rules we were supposed to be charged 18% gratuity. But instead we were charged 20%. Tried to leave feedback on their web site but there is no option as such Kostas S.”

Mar 13, 2009 by Jimmy
Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[1]

• Pot Brownies for Employees!
• No Management, no respect & no clue how to run a respectful business!

“Restaurant name Smoking meats is the least of the items now being smoked in the kitchen. Try their pot brownies! Seems as if that wasn't bad enough, but management has decided to let the brownie chef continue to cook for over a month for patrons, even though he has proven to have an issue with marijuana smoking and forgetfulness during work! In actuality, this was a disaster waiting to happen - no management, no respect, no clue how to run a respectful restaurant and hire non drug induced or alcoholic employees. I would not eat there if I was starving to death!”

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