Cafe Tivoli

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Sep 10, 2006 by Mike from North bergen
Overall Rating: 6
Food:[9] • Service:[5] • Atmosphere:[7]

• Good food.
• Bad service, always ask for a drink list when running a tab.

“I just recently has a engagement party at cafe tivoli. I booked the package for $29.95 plus tax and gratuity, which comes out to about $35.00 per person. On the party menu that I was given it said for that price we were to get bottles of domestic beer, red and white wine plus food up to four hours. For the people who didn't want wine and beer I offered open bar for drinks. We were given red, and white wine, but only pictures of Coors light (which taste like water). So after about an hour or more I said to the head waiter about the bottles of beer which I was told was going to be bud and Coors light. At this point most people at the party were drinking Bottles of Heineken, and Heineken light, so the head waiter brought out bottles of hinny, 5 bottles of bud, and put them in iced buckets. He then said to me "we will take care of you on the Heineken." That was more than fine with me because most people were drinking Heineken or wine anyway. So when it came time to settle up for the party my bill was 42 people at $30 per head and 5 children at $17 per head plus tax and gratuity. My bar tab which most people were drinking hinny (which was supposed to be included) , and the one's who didn't drank captain at say $5.00 a drink or $5.50, which the owner said he was going to give us a break on the bar drink prices. The tab was $725.00 so when I asken the head waiter to see a list of the drinks that people has ordered from the bar, he had no answers didn't know where the tab was and either did the bartender. Know I worked as a bartender for 5 years and I know that when someone runs a tab for either 1 person or 45 people they always keep a count of the amount of drinks being poured. So then the head waiter told me that the bartender just checks the drinks off one by one he doesn't ring the drinks in the computer as he goes. So I asked to see that checklist no checklist to be found. Also they charged a $350.00 gratuity, and at least 5 times I was asked by someone at the party were is the bartender. So when I would look around for him he was waiting on customers in the restaurant. Finally the boss came after about 20 minutes and told $300 off the bar tab, so I just paid and left. But I Still didn't see any bar tab with a list of drinks. ”

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