Palais De Jade Inc

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User Reviews for Palais De Jade Inc

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Feb 14, 2008 by Bob from Reno
Overall Rating: 1
Food:[9] • Service:[1] • Atmosphere:[6]

• Good food.
• Despicable management.

“We have eaten at the Palais de Jade before and found the food excellent and the service adequate. The day before Valentines Day my wife called to order the Chinese Treasure Mandarin Peking Duck (24 hours advance notice) for dinner on the following day. They very rude employee who answered the phone told her It's a holiday and our cooks will be busy and we will not prepare the dish you are requesting. She then asked if he would please check for her and call her back. The Palais de Jade owner called back and my wife asked him why they would not honor our request when they had 24 hours advance notice. He replied we are not going to please just one customer and displease ten others. He then told my wife she was stupid if she couldn't understand how busy they were and my wife asked why they didn't say on the menu that they wouldn't prepare certain dishes on holidays. He then screamed I won't permit you to enter my restaurant and hung up on her.”

Nov 9, 2007 by Kimberly from reno
Overall Rating: 1
Food:[2] • Service:[2] • Atmosphere:[6]

• Nice looking place.
• Bad food bad service.

“I have been to this place a few times and its always the same, typical Americanized Chinese food and noisy place. The lady that manages the place is very disrespectful if her employees and is a real slave driver, she always has a real mean look on her face. Service is like they don't care, but with a boss like that, maybe thats why. Much better real Chinese food can be found just across the street at Szechwan garden. Looks like a small hole in the wall place but the food is terrific and real Chinese, they actual have a special menu for the real Chinese food.”

Apr 27, 2007 by lisa from truckee
Overall Rating: 7
Food:[6] • Service:[8] • Atmosphere:[8]

• Friendly staff.
• Average food.

“I though the food was uninspired. The service and atmosphere was good.”

0 of 1 people found this review helpful.

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