Bice Restaurant

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User Reviews for Bice Restaurant

User Rating: 5.0 Food:[5.0] • Service:[5.5] • Atmosphere:[5.5] Based on 4 user ratings

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May 17, 2009 by Marlene from Oakville, Ontario
Overall Rating: 3
Food:[2] • Service:[3] • Atmosphere:[4]

• The wine list was fair.
• The food quality and presentation.

“Since arriving in Naples, 6 months ago, we have had exceptional dining experiences in Naples fine restaurants. Unfortunately, not so at Bice last evening. We were a table of 6 and out of 6 meals, 4 were extremely disappointing. My skewered shrimp (4) were presented with the little black eyes looking back at me, they were soft, dry and extremely small. The entree was served with uncooked spinach and sliced tomatoes only. I also ordered a spinach salad as an appetizer not knowing this fact. An experienced, caring waiter would have pointed this out. The veal meals were very tough and sent back. The fish presentation was very unappealing and again was very disappointing - served fish only - no sides at all. The pasta was the best choice. It wasn't our table of 6 only as a table of 12 sent back a good number of their meals and they too expressed their disappointment with the restaurant. When the manager was approached he was very defensive. I have enjoyed wonderful meals in Bice in Montreal and New York but certainly not Naples. The prices reflected 4 Star dining and in my opinion we received 2 Star quality at best. Incidentally, the restaurant offered absolutely no compensation - not that it would have mattered but it would have been a gesture of good faith. In my business I am responsible for food & beverage for large and small groups in Canada, the USA, Europe, Mexico and throughout the Caribbean and am very knowledgeable about food quality and service. Unfortunately, I will not visit any of the other Bice restaurants given this very disappointing experience with Bice Naples.”

Feb 24, 2008 by Tom from Philadelphia
Overall Rating: 2
Food:[2] • Service:[2] • Atmosphere:[2]

• Location.
• Everything else.

“Restaurant is extremely loud; people have to shout to hear each other. Food is poor to average. One diner with me took two bites of her entree and declared it inedible. When the "manager" cleared the table he asked if she liked her meal. Duh, the plate looked and was untouched! We skipped coffee and desert to exit this place quickly, but were told the manager was giving us a Tiramisu and Lemoncellos. We sampled the Tiramisu and the Lemoncellos and politely asked for the check! To my surprise, they charged me for the Tiramisu!”

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