Fritz Co Grille

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Jul 19, 2007 by cindy from topeka
Overall Rating: 10
Food:[9] • Service:[9] • Atmosphere:[9]

• Everything was good.
• There is nothing I disliked.

“we have been going to eat at fritz co. grille for the last 2 years and we love the food and we know the staff by name and on Sunday we eat breakfast at 11am it's a great place to eat.”

Mar 21, 2007 by Jeff from KC
Overall Rating: 1
Food:[1] • Service:[3] • Atmosphere:[7]

• Place looked nice.
• Food, servers, manager. All terrible. Took over 2 1/2 hours to get our entree!

“First off, the food was absolutely terrible! Three tables in our row got up and walked out without paying for not getting any service or, when they did get their food it was terrible. The rib eye was dry, burnt, and chewy and the waiter tried to tell us rib eye is supposed to be chewy because of all the fat. Other tables complained of the same thing. Requested medium, but it came back well-well done. Waiter took it back then came back a second later saying he gave me someone else¿s steak by accident. It was just as done. The waiter asked if I was okay with it anyway though. $18 bucks for a way over done steak, no way! The table next to us had gotten up 10 minutes before us because of the same issue! A family of four got up and left an hour and half into their meal because they had not received their entree or refills on their drinks. Our waiter said he had to cook because the chefs "were not on their game tonight". The manager came by, looked at us smugly and just walked away. No help, no apology! This was the worst place I have ever been too! The environment is nice (except for the waiters yelling at the kitchen staff in front of everyone).”

Sep 12, 2006 by B
Overall Rating: 3
Food:[3] • Service:[3] • Atmosphere:[5]

• N/A
• The only thing we liked is simply the fact that it has new decor and is quite modern.

“Went to the new location of Fritz Co. in Overland Park, KS and was extremely disappointed. The new decor was certainly nice enough and subsequently was very clean. Hostesses and wait staff were clean and well groomed. The service was clearly from inexperience young people who appeared to have little fine dining experience and simply do not know the format of a proper dining experience. They certainly had good manners and were pleasant enough but just not well versed in restaurant service and expectations. And, although, the restaurant was quite quiet with plenty of available seating we were seated in the most undesirable place in the back by the restrooms rather than in an area where we could enjoy the atmosphere of the decor. This seemed to be at the convenience of those providing wait service. Then, the food. The bottom line is that it was unacceptable and quite bad. For instance, regardless of which salad we each ordered, everyone in our party all had what was obviously was not a freshly prepared salad but rather what equaled that of bagged lettuces found in the grocery store. The dressing was in a very small portion in a plastic container. All of our entries resembled prepared microwave meals which lacked quality, flavor, and presentation. Finally the price was outrageous considering the quality of the food. We as a family dine out often and have had much better food and service at local pubs and diners and expected much more from what we though was a higher end restaurant. People in today's society have need to eat at restaurants more and more and are also much more savvy and sophisticated expecting and deserving quality food and service. They will not get that at Fritz Co. We will not return nor recommended it. ”

4 of 6 people found this review helpful.

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