Luna Sea

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Jun 1, 2009 by Jeff from Richmond, VA
Overall Rating: 4
Food:[5] • Service:[2] • Atmosphere:[9]

• Great atmosphere.
• Won't take Sauerkraut off a Pastrami sandwich if customer allergic.

“I think the restaurant is great and the atmosphere is perfect, what I was most disappointed in was the flexibility of the owner and staff when it came to leaving the Sauerkraut off of a Pastrami sandwich. My wife and I had lunch outside on Saturday, spent the night at the night club and returned for the brunch on Sunday before returning home. Lunasea had a 2-1 special, we did not know this prior to arriving. I am allergic to Sauerkraut, but love Pastrami, and expected it to be as outstanding as all the other food there. Only to be told by an inexperienced waitress, her second day on the job, that they could not take the Sauerkraut off the sandwich. I eat at restaurant all over the country, surely they could omit the Sauerkraut if the wanted to, since it was a freshly made sandwich. Sure enough, I was then approached by another waitress who brought one and said, we cannot make substitutions to the 2-1 special, I replied, it is an omission, you are saving money, just leave it off the sandwich. This all took place about 45 minutes after we got there and my patients were running low. She goes back and brings the sandwich with the Sauerkraut on it, I then told her I was allergic and that was the most absurd thing I had ever been told at a restaurant. That is not good customer service and I hope the owner reads this review, because I like the restaurant, and will return, to give him another chance.”

May 27, 2008 by Michelle
Overall Rating: 8
Service:[10] • Atmosphere:[8]

• Great dancing!
• Nothing!

“I had a blast when my friend and I went dancing here! It's right near "the block," for out-ot-towners, that is where a few bars and clubs are on the oceanfront. I told myself I would never date a guy I met at a bar. However, this particular night one of the gentlemen there pursued me for months after that night, and we are now in a committed and amazing relationship!”

Sep 4, 2007 by Andrew from Perth
Overall Rating: 1
Food:[3] • Service:[4] • Atmosphere:[2]

• Going somewhere else.
• $5 entry charge for out of town people.

“I was there with my friends for the labor day weekend and was met with a $5 entry charge for no other reason than being from out of town. For a town which clearly survives of tourism this is a joke. There are plenty of other bars that are equally as good that wont charge you, despite what the door man might say at this particular bar. Food was average and drinks were not so special that I felt like I had to run back there any time soon.”

1 of 1 people found this review helpful.

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