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User Reviews for 1818 Market Marathon Grill

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Mar 24, 2008 by Sharon from Philadelphia
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[7]

• Food is prepared fast.
• Service is poor.

“The food is decent and comes fast. Like upscale diner food. The service as a whole was lousy. Our waitress and other staff members acted disinterested and annoyed, and were overall inattentive. It was so strange because it wasn't a packed restaurant and we were nothing but polite. .”

Jun 30, 2007 by Knowzbetter
Overall Rating: 7

• People work very hard and are extremely dedicated.
• Other customers often expect too much.

“Upon reading reviews from others that have been posted here, I am compelled to add a comment of my own. I'm a hard-working employee of marathon grill, and I feel the need to point out some things: 1. A number of these negative reviews are from out-of-towners. It isn't the atmosphere of the restaurant you aren't used to, it's the city. You probably are small-town and when you don't get every "please" and "thank you" you cry about it. Our owners are in our restaurants daily, and work hard. No job is too big or small for them to carry out themselves; they keep themselves very much involved in daily operations. Furthermore, they are only three people running a multi-million dollar, 7-location chain.”

1 of 2 people found this review helpful.

Mar 6, 2006 by Ethan Moore from Houston, TX
Overall Rating: 4
Cleanliness:[2] • Staff:[1] • Location:[7]

• Smoothie Rocked.
• Cashier and Owner was Nasty to employees and my wife and I.

“Introduced ourselves to man that server said was owner. He would not even admit to being a manager. Was screaming at other employees, then quite nasty to my wife and I. Lunch did not go down that well, but we were not complaining. We both got horrible stomach pains and diarrhea, though. Server was fired while waiting on us and not replaced. Establishment seems poorly run, could be a gold mine.”

5 of 6 people found this review helpful.

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