Horans Snug

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User Reviews for Horans Snug

User Rating: 6.0 Food:[5.5] • Service:[5.0] • Atmosphere:[6.0] Based on 6 user ratings

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Jan 23, 2007 by Linde from Cicero
Overall Rating: 7
Food:[9] • Service:[4] • Atmosphere:[7]

• Food .
• Service.

“I held a surprise birthday party here. Food was great (Italian beef and polishes). Service was very slow. When my guests arrived I had to offer them drinks because my server was always smoking a cigarette at the bar while talking to a regular. Later in the night, one of the regulars had a problem with a guest in my party and then bartender decided to allow the regular and all of his buddies to go use the party room that I had rented for the night so that he could "cool off". That was really the last straw and we left. The manager, who was not there and did not witness any of this, was very helpful leading up to the event and made sure that everything on there end was set up and ready to go for me when I got there. It is too bad that his employees are so oblivious to the term "customer service".”

Oct 27, 2005 by denis from montreal canada
Overall Rating: 9
Food:[8] • Service:[9] • Atmosphere:[8]

• Ribs
• Should have more TV'S for sports

“Great place for ribs, good beer & very nice people!”

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