V & S Sandwich Shops Inc

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Jul 25, 2009 by Jim from Reading
Overall Rating: 7
Food:[7] • Service:[5] • Atmosphere:[5]

• Normally great sandwiches.
• Inconsistent.

“I've been a customer for over 40 years. They are known for their cheese steaks, though other sandwiches are equally good. However, expansion has not served them well. Their home store is their Lancaster Avenue location. But their satellite stores are quite inconsistent. Recently, I've been frequenting their Morgantown Road location, where some sandwiches barely have any meat in them. Tonight's sandwiches weren't warm enough to melt the cheese.”

Jul 26, 2006 by Al from reading, pa
Overall Rating: 3
Food:[6] • Service:[1] • Atmosphere:[3]

• Most of staff are ok to deal with.
• Very poor sanitation and some very poor customer service by certain staff.

“I was just in there today for lunch and the woman that took my money did not remove her gloves to handle my food after handling my money. When I asked if she would she snapped at me in front of her coworkers and in front of other customers, mumbling under her breath as she called me a choice name. I was completely dissatisfied and will not return to V & S. There is no need for either the poor customer service or the unsanitary conditions in which food is handled.”

4 of 6 people found this review helpful.

May 22, 2006 by Tom from Lancaster
Overall Rating: 9
Food:[9] • Service:[9] • Atmosphere:[9]

• Value, quality, cleanliness, service.
• Cheese was skimped on a little this last time, hopefully not a trend.

“Great sandwiches. Fantastic cheese steaks and incredible Italian sandwiches, plus your fries and most importantly, Icy Tea. ”

1 of 2 people found this review helpful.

Feb 25, 2006 by jean from morgantown
Overall Rating: 7
Food:[7] • Service:[7] • Atmosphere:[6]

• The kids working there were friendly.
• The manager says it not required to change gloves, and they handle money!

“The workers wear sanitary gloves to take orders, cook the food, prepare the sandwiches, and handle the money. When I asked our server if he ever changed his gloves, he said no. I then asked the manager and I was told that it is not required to change gloves. He also said that no germs are passed to the food from money. This is not acceptable practice! The next time I order there I will ask the server to hand me his old gloves, so he must put on a new pair.”

2 of 5 people found this review helpful.

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