Papapavlos Banquet Room

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User Reviews for Papapavlos Banquet Room

User Rating: 7.5 Food:[9.0] • Service:[5.0] • Atmosphere:[5.5] Based on 2 user ratings

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Mar 27, 2008 by Josefina from Stockton
Overall Rating: 8
Food:[10] • Service:[1] • Atmosphere:[8]

• Excellent food.
• Worse service ever, I didn't see a waitress happy.

“My family took me out to eat at your restaurant last Sunday, March 23 2008. We walked in at 5:45 PM, your hostess looked angry and unhappy, instead of making us feel welcome she said without even looking at our eyes: "What can I do for you", I thought this is not a service/repair shop, anyway I replied, we don't have a reservation and we are 4, she looked at me without saying a word, then she gave us a table. My daughter found a blond hair in her green salad; when I called the waitress she was very sarcastic as if it was something fun; instead of acting apologetic like a professional waitress, she just said "would you like another salad without hair or soup". At that moment I wanted to get out of there but my husband was starving and didn't want to drive to Olive Garden restaurant, Paragary's was closed. To make the story short, we had to remind your waitress 3 times about the bill. We had the worst service ever; their negative attitude makes an unpleasant atmosphere. Please just rewind your tape and observe the attitude of your staff, see their faces all of them looked very unhappy working there, is as if they are there because they don't have other place to work. I didn't want to leave a single penny tip, but my husband insisted on giving them at least $ 5.00. We Mexicans value hard work and good service; we usually double the tax of our bill when it comes to rewarding our waitress for their service, but not to your staff. Please let them know, I did it on purpose because their service was far below poor service, I'll rather to drive to Tracy or Modesto to enjoy a family environment restaurant but never again go back to your restaurant. Whether you care for my business or not I thought it is important for you to know that your food is excellent but the service in my opinion it has been the worst.”

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