Mannys Restaurant

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Dec 14, 2008 by Frank from Kansas City
Overall Rating: 1
Food:[1] • Service:[1] • Atmosphere:[1]

• The first basket of chips are free, but after that it's pay to play.
• Dirty restrooms, dishonest staff, bad area, bad parking, rude service.

“I'm a Kansas City native. I've also traveled to Mexico. I've tried every restaurant in the metro and this is one of the worst! Ask any Mexican or Mexican American if authentic food is served at Manny's and they will laugh in your face. I overheard one person, who was waiting to be seated, say that Manny's is complete gringo food. I can't really speak to that, but what I can say is that the food at Manny's tastes like recycled table scraps. The wait to be seated is horrible, the manager and staff are rude and parking is terrible. I should also point out that the staff was terribly slow, rude and even downright dishonest. I left an $8.00 tip using my credit card, only to find out later after checking my bank account that the waiter forged a one before the eight to change my tip into an $18.00 tip! I will never eat there again! I would definitely not recommend Manny's to even my worst enemy. The food itself isn't even fit for a homeless person.”

Aug 12, 2008 by Larry from Springfield ,MO
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[9]

• Tacos are great and the white cheese sauce is amazing.
• Parking - but worth the wait.

“I can't begin to tell you how wonderful Manny's is, the service is top notch and they treat you as if you were apart of their family. Needless to say my grandkids were getting restless and the place was packed. A young man who was a manager went out of his way to help us out. He got us right in and said he understood why the kids were so excited he had some of his own. We had a wonderful experience the food was great and the Trio Aztlan was a knock out. I later found out from the waitress that gentlemen was the owners son. There is a family who cares about its costumers and I think his dad would be proud.”

Apr 12, 2007 by Melinda from Kansas City, MO
Overall Rating: 3

• Good chips.
• Rude manager and wait staff.

“I had a very negative experience with the manager of Manny's restaurant today. When I called to complain about the hot salsa we received instead of mild and that my friend did not get what she ordered, the manager told me that I did not read the menu correctly and it was my fault. I read off the menu item to the waitress who took the take-out order, so how is it my fault if I read the item off their menu? Instead of being apologetic and listening to my concerns, she yelled at me that it was my fault. This is poor customer service. The customer is right, and while I did not expect any resolution, the least she could have done was not yell at me and acknowledged their errors. I will not be going back to Manny's.”

1 of 2 people found this review helpful.

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