Golden Bell Diner

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Feb 9, 2008 by Jessica from Hamilton
Overall Rating: 2
Food:[1] • Service:[3] • Atmosphere:[3]

• Nobody died.
• The food, the service, the prices.

“This place was disgusting. The dessert carousel was filled with old, dried out desserts, my tuna fish was served warm and it smelled old, and the French fries were uncooked. Oh, and did I mention that even the soda was flat? The hostess was rude and condescending, the server couldn't be bothered. The ceiling was covered with a thick layer of dust.”

Dec 22, 2007 by Ron from Freehold
Overall Rating: 3
Food:[2] • Service:[5] • Atmosphere:[6]

• Nothing.
• Everything.

“This restaurant epitomizes mediocrity in American dining. The desserts look great but taste like cardboard. The service s, at best. While there may be 1,000,000 items on the menu, most are various inversions of others, and all are bland and of poor quality. If you don't like food, this is your place.”

Sep 2, 2007 by Susan from Freehold
Overall Rating: 2
Food:[2] • Service:[2] • Atmosphere:[2]

• Centrally located.
• Food, service, atmosphere.

“Food is tired and tastes like it have been lying around, lousy service and interior is run down.”

Apr 27, 2007 by Lisa from Freehold
Overall Rating: 5
Food:[2] • Service:[10] • Atmosphere:[3]

• The waitress was very nice, honest, apologetic and attentive.
• It was not fair that this place charges people for terrible food.

“I went to the Golden Bell Diner because of a coupon in the paper and the early bird special advertisement for $8.95. I ordered the eggplant after asking the waitress if it was any good. She said it was. I trusted her because she was honest to my husband about the ravioli being frozen. The eggplant came out cold. I sent it back and it when I ate it , it was horrible. I have eaten frozen dinners that have been better. I did tell the waitress and she asked if I wanted something else. I was full at that point andsaid no. My husband's chicken parmigana was fair. My daughter ordered potato pancakes and they were out of them. Her quesadilla was good and her waffle fries were very good.When I paid for the eggplant, I told the manager he said that I should have asked for something else. I think I should have been reinbursed. I know it was only $9.00, but it was money thrown away. I should have ordered something else and took it home. The waitress was very nice.”

Jul 22, 2006 by Greg from Jackson
Overall Rating: 7
Food:[8] • Service:[1] • Atmosphere:[5]

• Food is good
• Customer service was horrible on two occasions.

“I have eaten at the Golden Bell diner twice in two weeks. Both times the customer service has been horrible. The waiter on the first occasion and waitress on the second occasion were both horrible. My family and I had to call to the waitress last night as she walked past us. She never came to our table on her own. The diner was not crowded or busy at all at that time. She was also very unfriendly. I will never eat there again because of the customer service. The food was great and I enjoyed the taste.”

1 of 1 people found this review helpful.

Jul 22, 2006 by Greg from Jackson
Overall Rating: 6
Food:[9] • Service:[1] • Atmosphere:[5]

• Food.
• Customer service was horrible! Never go there again !

“I have been in this diner on two occasions recently. The food is very good but the customer service is less than desirable I went last night (07/21/2006) with my family. Our waitress had to be called over to the table as she walked past us. She never came over to our table on her own. She also was not very friendly towards us. I reluctantly left a 15%tip because that is what you are supposed to do. I really wanted to leave her a penny and a note explaining what customer service is. When I was there a week earlier I had a similar experience with a male waiter. He was inattentive and unfriendly also. After the first experience I figured it was a fluke and decided to return. They will never get my business again unless they change the customer service.”

3 of 3 people found this review helpful.

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