Yamato Japanese Restaurant

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User Reviews for Yamato Japanese Restaurant

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Feb 12, 2008 by LisMar
Overall Rating: 3
Food:[4] • Service:[2] • Atmosphere:[3]

• Food tasted okay, children will enjoy atmosphere.
• Rude and unappreciative employees.

“The service is lacking. The quality and portion sizes were not worth the money spent. They chase you out of the restaurant, even if there are plenty of empty tables. We didn't get seated until about 5:45. By 6:35 they were trying to get us to leave. In fact, while I was in the restroom, they came to the table and said sorry guys, and began to set place settings for more customers. I wasn't able to finish my drink, nor could we order dessert. I tried calling the management several times but you guessed it they don't answer their phones.”

Dec 4, 2007 by Jennifer from South Florida
Overall Rating: 3
Food:[4] • Service:[4] • Atmosphere:[7]

• Honest wait staff.
• Bland hibachi food, fast food treatment, boring chefs.

“I eat out quite often, and have never felt the need to complain about a restaurant until now. If you have never been to a Hibachi restaurant, you may be impressed with the novelty of Yamato. However, if you have been to any other Hibachi restaurants, you will be sorely disappointed. The food was burned in places, yet undercooked. The sauces were bland. The chef did fewer "tricks" than any other restaurant. The restaurant does not serve desserts on the weekend because, as the waitress told us, "they want to get people in and out as fast as possible." At least she was honest. The check was given to us before we were half-way finished with our plates, thus precluding us from ordering more drinks. The 11 of us felt like we were in a fast food restaurant. We all agreed it was the worst dining experience we have ever had, and we were not troublesome customers in any way.”

2 of 2 people found this review helpful.

Sep 20, 2007 by aleece from jacksonville
Overall Rating: 5
Food:[5] • Service:[3] • Atmosphere:[5]

• Leaving.
• Whole experience, waiting, warm, no food etc.

“We waited about 30 minutes for a table. Many tables were empty because the restaurant does not have sufficient staff. We were apologetically told by a staff member that it is absentee management so sorry. After being seated we waited another 20 minutes for our food in a very uncomfortably warm restaurant. Our sweat was dripping and sizzling on the hibachi table. Finally, after being served hibachi style my husband did not any vegetable because the chef's cart did not have enough food for everyone at the table. The chef apologized and asked a server to bring the veggies from the kitchen. They never arrived. Another diner at the table asked my husband if they were ever brought, and commented how poor service was this evening and that Kobi in Orlando is much better. They did correct the check for this error. The service was poor and mediocre food. The ladies room was a disgrace too.”

May 9, 2007 by April from Newberry
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[10]

• Everything.
• Nothing.

“I ate at Yamato for the first time last night, and I can not wait to go back. The food was the best I have tasted in a while. The service was great. And the chef that cooked at our table was very talented! Huge thumbs up from me. I highly recommend everyone try this place at least once. (and after once you'll be hooked)”

Mar 15, 2007 by Donna from Gainesville
Overall Rating: 3
Food:[4] • Service:[1] • Atmosphere:[5]

• Well, I did not get sick from it anyway.
• Rotten service, mediocre food, average Japanese restaurant décor.

“I went here recently for a birthday party. The service was incredibly slow and the waitress was openly hostile. Birthday cake was served among the dirty dishes from dinner. Had to get up and find the waitress for everything we needed. Tip was automatically added due to size of group, so I guess she didn't care about pleasing us since her tip was guaranteed. I even had to get up and ask for the check after waiting over 30 minutes after we were all done. The table side "chef" was pleasant, but the food was very basic-bland fried rice, greasy noodles, dry meat--nothing to rave about here. The prices were reasonable, but considering the mediocrity of the food and the miserable service, this was not a place I would recommend or return to. My son went here about 2 weeks after I did and came home with a very similar report. Gainesville has some great restaurants and this is not among them.”

Dec 22, 2006 by Nick from Gainesville
Overall Rating: 10
Food:[10] • Service:[7] • Atmosphere:[10]

• The chefs are great, and so is the food.
• The service was a little slow, so make reservations before you go.

“It's amazing they start out with a giant flame on the cooking surface. Then they do some tricks with some eggs for your rice (you have to see that yourself). After that they cooked your food with more cool tricks, they serve you the food as its done. The food is great, thats about all I can say its a really nice place and the atmosphere is great and fun.”

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