Littons Market And Restaurant Inc

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Jan 18, 2008 by Tim from Knoxville
Overall Rating: 5
Food:[8] • Service:[1] • Atmosphere:[8]

• Desserts.
• Stupid kids plate rules.

“Love the food, but I wholeheartedly concur about the stupidity of not being able to order the smaller portion of a child's plate. I have a son who is 14 and they still won't let him order the kid's chicken platter even though that's the portion that he wanted. Hate this policy.”

Aug 4, 2007 by Steve from Knoxville
Overall Rating: 8
Food:[8] • Service:[10] • Atmosphere:[10]

• Atmosphere and server.
• Management policy and customer goodwill. That's it; deny a paying customer any item on the menu as you feel it might cost you a dollar.

“I have lived in Knoxville all of my 58 years and have always heard of Litton's and their great food, I have been by numerous times and wanted to stop but it was always crowded. Well, I finally made it there over the weekend along with my wife, we were excited and very hungry, after a short 15 minute wait, we were seated in a back area, really quaint and fun to be in. I had eyed the deserts in the front show case while waiting on a table and had decided on the strawberry shortcake, I never got it. Reason being, when we ordered my $12.00 burger and our drinks, my wife who watches her waist ask to order the child's burger at $4.99, she was told the owners had made it clear that no child's plate was to be served unless a child was present, my wife ended up eating a small cup of soup even though she wanted the burger. Mind you the adult burger was only $6.99 and not the issue here, but the fact that the owners are so shall we say money hungry as to deny a customers request. I was ready to exit but my wife insisted we stay and I concurred. When ask about the dessert, I told the waitress how I felt and refused the dessert along with the explanation that this was my first and last visit. I have never had this problem at any eatery in Knoxville before. Sorry to say the owner was not present or I could have had a lengthy discussion with him. I might add the server wasn't proud of the situation either and voiced her dismay with the owners as well. We did leave the 20% tip as always being the server was not the reason for our unpleasant experience. Just for the record my wife was going to order the soup as well as the child's burger and was looking forward to splitting my dessert. Seems like the owners not only spoiled it for what could have been a new customer, but lost an additional $10.00 in sales not to mention the loss of any future trips I might have made there. Go Texas Roadhouse, always a pleasant experience there. In closing, I wonder if I took my grandson there who is 11 and he wanted to order an adult meal, do you think the owners would deny him that service as the meal is not labeled a kids meal. I doubt that.”

Mar 30, 2007 by Betty from Knoxville
Overall Rating: 6
Food:[10] • Service:[10] • Atmosphere:[10]

• Atmosphere and food.
• Smoking.

“I have been eating at Litton¿s for years and I love it. They have the best hamburger and fry anywhere. The salad is sad; it needs to be made of mixed greens or spring mix. A steak that good needs a good salad to go with it! I only have one complaint. Please make your restaurant "smoke-free". It works in other cities and even our oldest restaurant in Knoxville, ragas, has become "smoke-free".”

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