Rowlett restaurant reviews
View all Rowlett restaurant reviews
Hong Kong Express, Inc
May 4, 2009 by
Jessica
from Rowlett
Overall Rating: 1
Food:[1] •
Service:[1] •
Atmosphere:[1]
“This place is by far the worst food ever. I could not stomach the Chicken. Management was clueless to what they are doing. Very rude. Decorations are ugly. Very dirty floors and tables.”
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Hong Kong Express, Inc
May 4, 2009 by
Andrew
from Garland
Overall Rating: 1
Food:[1] •
Service:[1] •
Atmosphere:[1]
- None.
- Food, Manager Phillip.
“I was there on May 2nd. Ordered to go. I ordered Orange Chicken and my wife ordered Sesame Chicken. This was by far the worst food I have ever had. It was not chicken. It was fat and some gummy substance. Absolutely disgusting. I called and asked for the manager. He was immediately rude and claimed they had never had a complaint of their food before. I told him I could not eat this. He was offended and got angry. Refused to deliver new food, credit me back, or refund my money. I drove 15 minutes back to the restaurant and spoke with him. He was cussing, yelling and threatening me. Pretended to call the police and continued to yell and tell me to leave. Without my money and food might I add. He claimed to be the general Manager and owner. They refused to look at the food that I brought back (because he knew it was disgusting). After 30 minutes of arguing, I got my money back. Will never step foot in there again and I hope you don't as well. Awful experience. Awful food. Awful people.”
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Chicken Express
Apr 24, 2009 by
anonymous
from Rowlett, TX
Overall Rating: 2
Food:[2] •
Service:[1] •
Atmosphere:[1]
- Rolls are good if you can get them fresh, or at least warm.
- Grease!
“I love Chicken Express - but not this one. I've been several times thinking it'll be better - I'm wrong. Not only does the service, but kids are in there running it, they always screw up our order or bill. Sometimes the chicken is done, sometimes not. Also, it doesn't taste near as good as other Chicken E's - very bland and boring. Plus, I have never gotten fresh food unless I've had to wait 30 minutes or more on it. It's a chicken place - not rocket science. They need to shape up quite a bit. Till then, I'll be going elsewhere.”
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Hong Kong Express, Inc
May 18, 2008 by
BJM
from Rowlett
Overall Rating: 10
Food:[10] •
Service:[10] •
Atmosphere:[5]
- The food is excellent.
- The dining room could be a little larger than it is.
“The food is excellent and so is the service. It's fast and they have never gotten my order wrong. My husband and I eat there quite often.”
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Napolis Pizza
May 13, 2008 by
erin
from Tomball
Overall Rating: 2
Food:[1] •
Service:[6] •
Atmosphere:[4]
- My mother liked the eggplant parmesan.
- The chicken they served was horrible; I would be ashamed to serve it.
“My sister and I went to lunch with our mother. They were getting slammed for lunch and only had one waitress. She tried hard and managed to get everything handled. The fried mushrooms were little rocks with brown stuff inside, ugh, the ranch, hey, it's ranch. I ordered lemon chicken with artichokes, it was plain boiled chicken breast with 3 mushy artichokes, and fake lemon served over undercooked pasta. My sis had red pepper chicken, boiled chicken again; it tasted like cream gravy with Tabasco sauce added, really bizarre. Only saving grace was mom liked her eggplant parmesan.”
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