West Chester Restaurants

West Chester restaurant reviews

View all West Chester restaurant reviews

China Palace
Sep 28, 2009 by Sarah from West Chester
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[10]

• Quick service!
• Full too fast!

“My family and I have been going to China Palace for 21 years. Every time the food is consistently good and the service, either take-out or sit-down, is always great. The family is so friendly and always does their best to make us feel at home. The food is awesome and a great value. We eat here all the time because we are a very health-conscious family and they use only the best ingredients and have healthy options.”

Papa Johns
Sep 26, 2009 by Robert from West Chester
Overall Rating: 1

• None: what can you say about a place that screws up your order?.
• Extremely bad customer service experienced.

“The pizza ordered for carryout, was not made as ordered. Management refused to fully refund the amount paid when the pizza was returned. There are better mom and pop places in the same neighborhood with better business management practices that deserve consideration for your pizza cravings.”

Enzo's Italian Eatery
Jan 21, 2009 by Elizabeth from Sandy Hook, CT
Overall Rating: 10
Food:[10] • Service:[9] • Atmosphere:[7]

• Spaghetti Aurora, huge portions, delicious.
• I don't like how the waiter won't tell me what kind of salad dressing they have.

“Whenever I come to West Chester, PA to visit my parents, I make them take me here to eat. I get constant cravings for their food, especially the Spaghetti Aurora (a creamy tomato sauce) which I order every time I go, although other items are delicious as well. The portions are huge, and comes with salad and bread. I can easily make 2 meals out of an order, and I have a HUGE appetite! Try this place and you will not be disappointed!”

Pepper Mill Restaurant
Dec 20, 2008 by Darby from Malvern
Overall Rating: 9
Food:[10] • Service:[8] • Atmosphere:[9]

• Great chicken cheese steaks, cheese fries.
• Takes about two hours for it to get to your house.

“Its really great but when you order take-out, it takes about an hour for it to get there.”

China Palace
Dec 14, 2008 by Mike from West Goshen
Overall Rating: 3
Food:[3] • Service:[1] • Atmosphere:[4]

• Their fortune cookies were marvelous.
• The staff is very rude, get the order wrong and put disgusting sauce on everything.

“I liked this place until I ordered a pick-up from them. Instead of saying hello, they answer the phone with hold on. When she returned to the phone, her English was deplorable, so I made her repeat my order. I made her say "Steamed vegetables with no sauce". When I arrived to pay for my food, the woman stood in the back of the restaurant and didn't acknowledge me for several minutes. When she finally walked to the front, the phone rang and instead of telling the caller to hold on like they did to me, she took the phone order while I stood there and waited. When I got home, the vegetables were covered in some disgusting sauce. When I called and told them that gave me the wrong food, I got a Spanish inquisition from this Chinese lady like I did something wrong. Bottom line: I don't mind dealing with broken English too much if you're polite and get the order right. If your business entails taking orders from English speaking people, then do your job right and don't be spiteful to me when you do it wrong. The woman was very rude to me before I even got there and reinforced her rudeness in person and she turned out to be an idiot. No I dont want to get back into my car and deal with you again. I wanted a convenient quick meal not the opposite of that plus arrogance. They'll never get another penny from me. If you want an upscale Chinese restaurant, go to Peking in the Granite Run Mall or to Margaret Kuo's on RT 30.”