Frankfort Restaurants

Frankfort restaurant reviews

View all Frankfort restaurant reviews

O'Charleys Restaurant & Lounge
Jan 9, 2008 by Terry from Boston, KY
Overall Rating: 9
Food:[9] • Service:[10] • Atmosphere:[6]

• The service and food were fine but the staff went to the extreme in saving the money for us.
• Nothing.

“Great service and also saved a card we had forgotten with cash inside (gift for retiring co-worker).”

Jims Seafood
May 1, 2007 by Gretchel from Huntsville, AL
Overall Rating: 1
Food:[3] • Service:[1] • Atmosphere:[3]

• I liked the view.
• The owners are awful people and have no ethics.

“My experience with Jim's was after my daughter's wedding. She had reserved a room at Jim's for a party of 40 about 30 days before the wedding. The wedding party arrived over a space of about 45 minutes. We were in a comfortable room with a view of the river and everyone was talking and basically enjoying the evening. When the full party arrived, there were only two waitresses for the group. They took our orders and went away. We had to go get our own drinks and when we requested more service, we were told we were lucky to get what we were getting (none). When the food came out, the waitresses had no idea who had ordered what, so they just shouted out what they were holding in their hand. With 40 people in a room talking, it was hard to hear the waitress and they got angry about no one jumping up to claim their food. It was not real pretty. The groom did not get his order and when told, they ordered his food. His food arrived as everyone was getting ready to leave. When the checks came, the owner had added a 20 percent gratuity even though the menu plainly said the gratuity was 15 percent. Several people complained about the change and there ensued a shouting match. I have never experienced a restaurant with such poor service and awful customer appreciation. I have traveled the world several times and ate in some real dives, but this was the worst when it comes to working with the customer. I have to say the food was fair, the service was awful, and the location is quite nice. The inside could be fixed up a bit and the restaurant atmosphere could be a crowd pleaser.”

La Fiesta Grande
Sep 18, 2006 by Face from Frankfort
Overall Rating: 10
Food:[10] • Service:[10] • Atmosphere:[10]

• Food is always fresh and hot.
• None.

“Very good place to eat. I have eaten there many of time and I have never had a bad experience. People are nice and the food is always fix the way you want it. Great Great.”