User Reviews for Holiday Inn Express Newport

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Jul 22, 2009 by Alice Marie from Jackson,NJ
Overall Rating: 10

• 10+ Best nights sleep on this mattress in
  many years.
• Location didn't offer much for scenery.

“Friendly, immaculate and
comfortable.”

May 29, 2009 by from Jersey City,NJ
Overall Rating: 10

• Breakfast!
• Location.

“The staff was great, had a wonderful breakfast every morning (till 11 am on weekends) and provided free wireless Internet. We didn't use the gym and pool but would have if had our gear. If you're planning on exploring Newport, the hotel was not located in the heart of the city but that was a minor drawback if you have a car, however, it was near lots of supermarkets and chain restaurants. Highly recommended!”

Jan 4, 2009 by Melissa from Mechanicsburg,PA
Overall Rating: 9

• Excellent value.
• Too many kids running around unattended - especially at breakfast.

“I was pleasantly surprised with the hotel. Close to many attractions we visited. Did a good job keeping hotel running with limited staff through a snowstorm. Need to enforce no smoking in stairways during the snowstorm. The odor came up into the no smoking rooms.”

Sep 4, 2008 by Charlie from Fairfield, CT
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[4]

• Nothing.
• Awful service! They were overbooked and I had to scramble for a room at another hotel at 1:00 AM.

“Do not waste your time with this hotel. They will overbook and tell you that 5 rooms are damaged due to pipe issues, and they may made a reservation for you at another hotel without telling you. At 1:00 AM I had to fight with the front desk for them to take responsibility for messing up and find me a room at another hotel.”

Sep 2, 2008 by Sroch from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool on premises; tables and chairs outside.
• Liked everything.

“We were extremely happy with the hotel; the staff was courteous and helpful. The location was great, just a short ride to Newport. The room was spacious, we had plenty of room for the pack-n-play for our baby. There was a fridge and microwave in the room in addition to the usual iron, coffee machine and hair blower. The staff allowed us to use the tables in the back for a BBQ. We had a lovely experience and would definitely consider coming back to the hotel.”

Aug 30, 2008 by Debbie from Johnstown, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• It was convenient to everywhere we wanted to go.
• The elevator was broken.

“It was a great relaxing getaway. The room was clean and the kids loved having movies that you could buy that were still in theatres. I loved how close it was to the beach and other attractions we wanted to see.”

Aug 29, 2008 by Rev. M. from Woodbury, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location was fine.
• Pool was too chlorinated and made family sick.

“Elevator was broken and not repaired for the 4 days and 3 night we stayed, pool was too chlorinated and made family very sick, breakfast was not good at all. The best thing about the hotel was the proximity to Newport Down Town.”

Aug 29, 2008 by Melissa from Penn Yan, NM
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Almost everything.
• Elevator was out of service.

“Excellent hotel in great location.”

Jul 30, 2008 by Dve from Delmar, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Clean newer.
• Sound proofing very poor.

“Great spot but you can hear though the walls. Very nice all the comforts of home.”

Jul 28, 2008 by Mary from Holland, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• The location was convenient and the hotel was nice.
• I thought we would be surrounded by a small village, but we were on a strip out of town.

“The hotel was very nice. I was expecting something a bit more romantic and closer to the downtown. I realize the location was good though as it was easy to drive to places downtown.”

Jul 15, 2008 by Lucinda from Fordchester, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Pillows and sheets.
• Breakfast.

“It served our purpose - affordable, well located (5 minutes from Newport), good parking.”

Jul 14, 2008 by Anna S. from Middletown, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Real good beds, excellent pillows.
• Poor shower head, we did not need to be but were put in handicap room.

“Convenient; good beds, decent breakfast, quiet.”

Jul 14, 2008 by Audrey from South Orange, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect for my purpose.
• Breakfast food was not very good.

“Clean, staff was great, nice room.”

Jun 15, 2008 by Juan from North Richland Hills, TX
Overall Rating: 7
Cleanliness:[8] • Location:[6]

• The room was very comfortable.
• The blonde who checked us in was not that helpful.

“We had an enjoyable experience at this hotel. The objective of our stay was to visit the Breakers, et al., and were pleasantly surprised to find them so close to the hotel. The hotel itself is in the middle of a very busy and not upscale neighborhood.”

Apr 1, 2008 by Lisa from Saco, ME
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[4]

• The continental breakfast.
• We were right above the pool and it was so noisy.

“We had to get up very early and we slept above the pool and it was way too loud.”

Apr 1, 2008 by Paul from Gorham, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool.
• No waffle machine.

“The hotel was great for my wife and kids. Thank you very much.”

Mar 20, 2008 by Jaime from West Islip, NY
Overall Rating: 3
Cleanliness:[9] • Staff:[5] • Location:[7]

• The hotel had nice equipment in the gym for working out...the pool also seemed nice.
• The noise quality, the guests that were at the hotel were mainly drunk and disorderly. Hotel staff did nothing to stop noise.

“I would not recommend this hotel family and friends due to the noise quality. I was extremely disappointed with our room and the amount of noise from the pool below us and the loud drunk people above us. We were traveling with a small child who was awoken by the bangs and screams of people.”

Mar 4, 2008 by Sarah from South Windsor, CT
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent appearance and cleanliness.
• A lot of noise could be heard from the interior rooms and the exterior of the hotel.

“Great looking hotel. Very clean. Friendly staff. In close proximity to shopping and restaurants. Great parking accommodations. The one downfall is that noises from other patrons rooms (TVs, snoring, talking) and from the exterior of the hotel (car doors slamming, people talking) could be heard very clearly during the wee hours of the night. Other than that, excellent hotel.”

Feb 21, 2008 by Marion from Lee, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Perfect for the price.
• No complaints.

“Good deal for the money.”

Feb 21, 2008 by Tonya from Newnan, GA
Overall Rating: 4
Cleanliness:[2] • Staff:[6] • Location:[9]

• Convenience.
• Cleanliness.

“Has potential, but not measuring up.”

Nov 15, 2007 by Jim from Southington, CT
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location.
• Noise from the hallway could be heard during the night.

“Convenient, clean, friendly, we enjoyed the pool and common area to watch a football game. Bathrooms need venting. Overall a decent place to stay.”

Nov 2, 2007 by Jackie from Walla Walla, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very comfortable beds and linens.
• The town itself was boring.

“This hotel was one of the nicest ones we stayed at on our 3 week tour of Maine.”

Sep 20, 2007 by Camilla from Succasunna, NJ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Not accommodating at all.

“Had to cancel due to illness. Hotel was not helpful at all in working with our problem. They informed us that they had a 72 hour cancellation policy.”

Aug 25, 2007 by Martin from Norwalk, CT
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[3]

• Friendly and helpful staff.
• Poor plumbing.

“Nice place. Would stay there again.”

Jul 29, 2007 by Deidre from Wingdale, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[6]

• Excellent value, nice amenities.
• Long hallways.

“Comfortable rooms, very clean some very nice touches. Wish the pool was deeper. But liked the outdoor chairs surrounded by small trees for privacy. Staff was nice. Continental Breakfast was included but could be a little better.”

Apr 4, 2007 by Steve from Willimantic, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• It was very clean.
• The view.

“It was a very clean hotel, the indoor pool and spa were great the bagels muffins fruit yogurt coffee and juices were great in the morning we would stay again. Thanks”

Sep 7, 2006 by Will from South Portland, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was accessible, friendly, and clean.
• Nothing comes to mind.

“It was fine for our purposes.”