User Reviews for Marriott Warner Center Woodland Hills

Research User Reviews for Marriott Warner Center Woodland Hills (1-20 of 60)

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Oct 18, 2009 by Cliff from Sammamish,WA
Overall Rating: 10

“Great location for business trip to Woodland Hills. Check-in staff were friendly and helpful. Room was perfect. I was able to spread out my papers and computer and get work done. Exercise room was clean, above average, and open in the middle of the night in many hotels, the exercise room closes at 10pm. Same with pool. Tacky of Marriott to charge substantial extra fees for parking and internet access.”

Aug 13, 2009 by Jamie from Northridge,CA
Overall Rating: 6

• Great location, close to all the food and shopping and not even a mile away from the 101 freeway.
• Customer service was not the best. Not the most friendly hotel.

“They ended up charging me again for my whole stay. When I called to complain to the accounting at the hotel the lady was not the nicest to me when it was their fault and they said it would take them 48 hours to put the money back into my account. Did not say sorry for what happened. Probably will not be staying at this hotel again, I have a hard time staying somewhere when the people that work there are not to nice. When you check in with a debit card make sure they don't charge you again for your stay.”

Aug 4, 2009 by John from Chicago Ridge,IL
Overall Rating: 9

• Pay for parking.

“The hotel is great nic people at the front desk. The room a little small but clean with balcony. The resturant was good and they even have a Starbuks in the lobby. I did not like the fact that you have to pay for parking 14.00 per night!”

May 24, 2009 by Itchie from Brooklyn,NY
Overall Rating: 6

• Lobby was very nice.
• They Charged for internet hookup in the room. And Parking was not free.

“The Hotel was ideally situated for where I had to be. Near Freeways which was good. The lobby was nice. The person that checked me in was didn't crack a smile. After a 6 hour flight from NY. it would have been nice to see a happy person. The Hotel charges $12.95 for Internet access, I felt it was not nice, after all they market themselves to the business traveler. Also they charged for parking this was the valley not LA. Wholly inappropriate. The pool and health club were nice and have breakfast out on the patio was nice.”

Dec 2, 2008 by Angelia Yancey from Chesapeake,VA
Overall Rating: 10

• First class!
• No airport shuttle.

“The Warner Center Marriott was more than one could expect. The rooms were very clean and the staff was helpful and friendly. The concierge could use a little help but the hotel was first class overall.”

Jul 26, 2008 by Steve from Manhattan, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great but did not do what they were told.
• Only 2 computers in business room -1 was broken, no water in exercise room 2 out of 3 days.

“Everything was great except when I told them about the water bottle was empty early one morning the next morning it was still empty.”

Jul 24, 2008 by Toby from Granite Bay, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient location.
• Parking was costly.

“The hotel met my needs for this trip. The room was extremely clean. The staff was very friendly. Would definitely stay at this hotel again.”

Jun 5, 2008 by Lynn from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff, great bedding.
• Parking charges.

“Very good value, newly renovated rooms with fabulous bedding & flat panel TV's. The valet parking service was excellent, though a bit pricey at $18.00 per day + tax.”

Apr 28, 2008 by Dori from Seaside, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Felt very comfortable.
• There wasn't anything that I disliked at the hotel.

“Had a very good stay at the hotel and would recommend it to anyone had needed to stay in Woodland Hills.”

Apr 24, 2008 by Brian from San Jose, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location.
• $10 for internet, $13 parking both daily.

“Turns out the Holiday Inn up the street is a much better value, and also in a great location with newly remodeled rooms. Oh yes, this includes internet and parking.”

Apr 10, 2008 by Denis from Fullerton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All the staff was friendly and helpful.
• Charged extra for a refrigerator.

“The staff was friendly and helpful. The bed was comfortable but we expected two queens instead of two doubles. The room service did not start until 6 AM and we needed it earlier (5 AM). But, the oatmeal was excellent. The TV remote was very complicated and there did not seem to be a lot of regular channels.”

Mar 27, 2008 by Baron from Show Low, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Price and location.
• General condition of the hotel and unclean carpets.

“Friendly staff and location of hotel. I would stay there again for the price paid.”

Mar 25, 2008 by Debra from Bakersfield, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Access to the fitness center and indoor pool was amazing, as was the balcony in the room.
• My room was not very clean.

“Friendly and helpful staff greeted me and were readily available whenever I needed them. The hotel itself is being renovated, and the newly completed areas are lovely. The older areas are in need of the renovation. The heated indoor pool and the fitness center make this the kind of hotel you can bring a family to and never leave. The 24-7 laundry room makes it perfect for business and family travelers alike. It appears that housekeeping is an issue throughout the hotel, and I had issue with the condition of the carpeting, desk, and bathroom in my room. The restaurant in the hotel tries to be an upscale dining experience, but misses in freshness of food selection, creativity of dishes, delivery, as well as service. I had their breakfast buffet and the items on it were far too old to be presented to diners. I ate at around 9 AM and I suspect some of the items had been in the steam table since 5 - making them dry and nearly inedible. Additionally, they had an omelet and waffle station that patrons had to hunt for a chef if they were wishing to partake. I found it very disturbing that a senior waitress and the junior hostess were arguing over a seating situation in plain view and within earshot of me and several other guests. Not the kind of thing I hope to see for morning ambiance. Fortunately, the hotel is located across the street from PF Changes and Ruby's Diner, and within walking distance of many other nice places to eat who do seem to be aware that their job is service.”

Nov 27, 2007 by Judy from Scottsdale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff: Very friendly and helpful, Starbucks in lobby.
• Ready for renovation - elevators shaky - dogs everywhere!

“While I enjoyed this hotel, I think the daily charge of $14 for self parking is exorbitant. I also think they should let travelers know they are about to start a renovation, and they allow dogs in the hotel. Many people around us were shocked by the dogs and it even caused a scene once.”

Oct 31, 2007 by John from Benicia, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Huge.
• Rooms were on the small side.

“We were very impressed with the cleanliness, the size of the hotel in general, the computer room, the meeting rooms, the helpfulness, the coffee shop, the pool and hot tub. All were at the top of my ratings list.”

Oct 25, 2007 by Susan from Benicia, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice rooms and common areas in hotel.
• Couldn't find anything wrong.

“This is a 3 star upscale hotel with all the amenities. The area around the hotel and many nice restaurants, and shopping.”

Oct 17, 2007 by Mark from Bakersfield, CA
Overall Rating: 9
Staff:[9] • Location:[9]

• The beds.
• Shower pressure.

“Great place to stay/lots of great eating establishments located walking distance from hotel.”

Sep 26, 2007 by Linda from Moreno Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bedding.
• Surprise of 14 dollar parking.

“I thought it was great but the parking charge is not disclosed.”

Sep 25, 2007 by Angela from Bakersfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The bed was better than my bed at home. Comfortable!
• Older furniture.

“I liked the hotel. It was a nice stay.”

Jun 27, 2007 by Alan from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable beds.
• Large music convention resulting in slow elevators

“Excellent value; would definitely stay there again”

Feb 8, 2007 by Ivie from Glendale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quality of bedding, pillows, sheets & towels was fabulous.
• They charge extra for parking.

“The location was excellent for busy la area. Quality of bedding and linens was far above average. I was greatly disappointed that we had to pay extra for parking. I was not told this up front, but found out when we were checking out. The breakfast buffet was very good.”

Dec 6, 2006 by Allan from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location is close to highway and close to shopping & restaurants; clean; luxurious beds.
• Self-parking garage is somewhat of a walk, but not bad.

“Good value and good location. Only real complaint (though really minor) was my wife and I were given two double beds. The hotel was not able to accommodate us with a single queen or king bed. But once we slept on those beds, all was forgotten.”

Oct 28, 2006 by Martha from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly staff.
• N/a

“Would like to go back some day. We had a great time.”

Oct 19, 2006 by Darren from Walnut Creek, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Convenient, by the mall and movies.
• Lady at from desk is irritated/snobby.

“Love it.”

Aug 12, 2006 by Tammy from Bakersfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The gym, pool and spa area stayed open all night.
• The was no complimentary breakfast.

“The hotel was located in a very nice business area of Woodland Hiils with easy access to the freeway. The amenities included valet parking, an outside pool, a heated inside pool, a very nice gym, sauna and Jacuzzi. The rooms were very nice with extremely comfortable beds. The overall stay was excellent. ”

Jul 21, 2006 by Donnalee from Walnut Creek, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were the BEST and decor very nice and new.
• N/A.

“I was traveling with my two daughters - the hotel was lovely, service exceptional and facility very nice! The employees were all very helpful and accommodating. We will try for this hotel next time we visit so. ”

Jun 22, 2006 by Adam from Valley Village, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice bed.
• Inedible food. Bad ventilation in bathroom.

“I would not recommends the hotel. When I checked in the room was at a freezing temperature. I took a hot shower, and all the water must have condensed above the ceiling in the bathroom area, and it dripped back out for the two days I stayed there. Very poor ventilation.”

May 26, 2006 by Rhonda from The Woodlands, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location Rooms are very nice.
• Restaurant.

“Hotel was wonderful. I find it interesting however that wireless Internet connections cost $10 and at hotels such as Good Night INN for $65.00 per night wireless Internet is free.”

May 16, 2006 by Mark from Bakersfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was friendly & made you feel welcome.
• Needs a shuttle service to & from malls.

“The area is nice & food around area is great! easy drive to many places of interest.”

May 4, 2006 by Sandy from Beverly Hills, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the bedding. Exquisite! I was very pleased.
• The computer in the business office did not work well, and there was only one computer.

“I got a great price and I know I will have a good night sleep because their bedding is absolutely plush. Their valet and bell man are so helpful and respectful as well. Their business office needs some work, but if you bring your own lap top they have set ups in the office to connect to the internet as well as the printer, so grab your coffee from the convenient star bucks in the lobby and go to work. I really fell so comfortable at the Marriott Warner Center.”

Apr 29, 2006 by Gail from Springville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was clean and the beds very comfortable.
• I did not like that you had to pay for Internet access, $9.95 per day is quite expensive.

“Clean, Professional Service, comfortable and adequate facilities.”

Apr 6, 2006 by Anna from Lompoc, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to shopping and other attractions. Very friendly staff.
• NA

“The hotel is located in a highly populated area but makes you feel like you are in a more secluded environment. The friendly staff and comfortable accommodations are refreshing and lend themselves to an atmosphere of relaxation.”

Apr 2, 2006 by Michelle from Vernon Hills, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was extremely friendly and courteous.
• Had a problem with air conditioner in our room, but hotel put us up in a suite.

“This is our second stay at this hotel. Both times have been wonderful!”

Mar 30, 2006 by Sandy from Beverly Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The plush bedding and decor of the rooms, and that they had a starbucks in the lobby and a business center that was not too busy , hence computer access.
• Way too cold in the hallways. I do not know why they keep it so cold!

“I loved staying there. I did not want to get out of bed because of their plush bedding. I took a brochure for the bedding and plan on buying similar bedding for my home. I also called to see if they had monthly rates, for a future date. I am a pleased customer.”

Mar 24, 2006 by Julie from Fairfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable bed and pillows. The bed and bath products were excellent.
• The check in staff. he was not friendly.

“I was very pleased. From the valet to the room service, everyone was very pleasant and I would be glad to stay there again.”

Mar 22, 2006 by Rhonda from The Woodlands, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was beautiful.
• Nothing.

“Hotel was wonderful and what a price.”

Feb 17, 2006 by Craig from San Marcos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable bed and bedding.
• Parking was a bit of a stroll from the hotel.

“Excellent accommodations, clean, upscale. Very close to movie theater, upscale shopping mall and decent restaurants.”

Dec 31, 2005 by Catherine from Encinitas, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[6]

• Room was quiet.
• The beds were extremely small for two people.

“It is a typical commercial Marriott hotel.”

Nov 26, 2005 by Orman from Santa Barbara, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• The room choice was on a noisy side of the hotel we were not giving a choice in this and I did not want to take time to change the room also there were.
• The room was noisy. They charged $12.00 for parking which I thought should have been disclosed.

“The hotel is a nice Marriott hotel a little older but with nice amenities.”

Nov 11, 2005 by Michael from Lees Summit, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Top rate everything. The bed was great and the hotel is fantastic.
• High priced parking fees.

“This is a top rate hotel. Rooms and service are great. Parking is expensive but normal in the LA area.”

Nov 11, 2005 by Ned from Atlantic City, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel was good.
• N/A

“Clean nice personnel know what to do.”

Oct 30, 2005 by George from New Braunfels, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[9]

• Nice Atmosphere and bedding.
• No coffee in the room.

“Upon check in the front desk said they were going to charge $12.00 for parking and the parking garage said the maximum price for parking is $10.00. No coffee in the room or free coffee in the Lobby.”

Oct 4, 2005 by Ed from North Barrington, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice staff.
• Restaurant service slow.

“Some differed maintenance, but overall fairly nice. Parking procedures are cumbersome.”

Oct 1, 2005 by Jerry from Folsom, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[4] • Location:[10]

• Convenience of the location.
• I complained about hotel construction starting at 6 am, which the hotel was not able to stop. So I checked out 3 hours earlier than planned.

“Stays in the past have been substantially better.”

Sep 30, 2005 by Jason from Harlan, IN
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[4]

• Very nice and clean.
• $16.00 per day to park car, 15.00 breakfast.

“This is a very nice hotel in looks and very clean. The staff was very friendly and helpful. The hotel is a 3 star but it did not have free breakfast that most 1 star hotel would have. It also provided internet access for $10 per day which many 1 Star hotel give free. Although very nice, I didn't feel I got all that I paid for.”

Sep 17, 2005 by Gracie from Placerville, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very efficient and quick to respond; excellent room service.
• Non-smoking room was smokey, had to use spray, no other room available.

“Very precise in cleanliness and responsiveness. Food service was especially good. Only non-competitive aspect is that they still force guests to use wired internet access for $10 a day.”

Sep 7, 2005 by Abegail from Winnetka, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very well kept. Staff was extremely helpful.

“The hotel was very nice and well kept. Staff was extremely helpful and I would recomend this hotel to everyone.”

Jul 30, 2005 by Chiyo from Sylmar, CA
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[7]

• Room was clean.
• Our stay was problematic - both days.

“Hotel was nice but continually problematic(keys don't work ,room service problems, etc.).”

Jul 25, 2005 by Edward from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very upscale. great location.
• Parking was very steep in comparison to cost of room

“Very clean, comfortable room, great beds & coverings. For me location was perfect.”

Jul 5, 2005 by Ella from San Ramon, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[7]

• room size was good.
• in room toiletries weren't up to par for a 3-4 start hotel.

“Good hotel with nice rooms and nice gym. Good location, central to San Fernando Valley.”