User Reviews for Ramada Plaza Hotel JFK Airport

Research User Reviews for Ramada Plaza Hotel JFK Airport (21-40 of 66)

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Oct 1, 2007 by Laurie from Cary, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Location, staff.
• Room was dated, bed hard.

“Great location, awesome staff. Room was a bit dated. Bathroom dated. Bed uncomfortable.”

Sep 24, 2007 by Wayne from Lewes, DE
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[7]

• Staff was very kind.
• Dirty, broken furniture, uncomfortable beds, everything was wither broken or dirty.

“The hotel was horrible. It was probably a nice place 20 years ago. The owner is obviously not putting money back into the hotel for maintenance.”

Sep 22, 2007 by George from Fremont, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[4]

• Hotel was old, outdated, and creepy.

“Very expensive dinning, poor quality of food, and people were less than nice to your request.”

Sep 17, 2007 by Greg from Patong AU
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[7]

• Close to JFK.
• Aircraft noise.

“Old, tired with staff that appeared indifferent. Not normal Ramada quality in any way.”

Jul 21, 2007 by Carla from San Jose, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[3] • Location:[9]

• Great that they allowed dogs.

“I believe it's the only pet friendly hotel in the JFK airport area. We brought our little yorkie with us and had no trouble. It was clean but slow service.”

Jul 5, 2007 by Katie from Santa Cruz, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The staff at the front desk were very friendly and helpful.
• The restaurant was way too expensive-a rip off.

“The Ramada Plaza is a convenient comfortable place to stay close to JFK Airport. I really liked the tiled bathroom with its old-fashioned feel, yet up to date amenities. It fit my needs perfectly!”

Jun 5, 2007 by Phillip from Anthem, AZ
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[10]

• Provided free shuttle to airport.
• Mattress too soft. Heard snoring in room next door all night through the wall. Could not sleep.

“Would not stay there again. There are other hotels near airport I would try, even if it meant paying a higher price.”

May 24, 2007 by Leslie from Palm Coast, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[9]

• Convenient to JFK airport, free shuttle.
• Old & dirty, many things need replaced.

“It is convenient for a traveler who is in need of a one night stay over hotel. It is in poor condition, and I wouldn't stay here again, if I could avoid it. There is a free shuttle to and from the airport/hotel which is very convenient.”

May 21, 2007 by Lani from Walnut, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[2] • Location:[9]

• Good location from airport.
• Service is poor when checking in.

“Rooms are ok. Beds are not good.”

May 17, 2007 by Mary from Wildwood, MO
Overall Rating: 3
Cleanliness:[4] • Staff:[9] • Location:[9]

• All staff members, especially the Jamaican van driver, were very friendly.
• The walls were so thin that it seemed I was in the same bathroom as my neighbor.

“After reading the reviews (unfortunately, after I booked), I was wary...and I pretty much got what I expected. Old, worn room, walls very thin so you hear everything, missing coffee pot, slow check in due to only one member on staff. ”

May 14, 2007 by Ed from New York, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[7]

• For as close as this hotel is to the airport, it takes longer to get there using there free shuttle service than going all the way into Manhattan.

“Shuttle service is virtually non existent. It took over an hour to get to the hotel on 3 different instances, after they were called and told that we were waiting.”

May 14, 2007 by Peggy from North Troy, VT
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Soundproof no airplane noise in room. Free shuttle.
• Air conditioning did not cool enough.

“Excellent for a one night stay while traveling between destinations. Close to airport, free shuttle, no outside airplane noise inside room. Excellent breakfast buffet, although pricy. Business office with internet connection inexpensive and easy to find.”

May 1, 2007 by Donald from Phoenix, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• Service and room was terrible.

“The room was in terrible condition, I will never stay there again. Very disappointed for the money I spent to stay there. A big mistake.”

Apr 4, 2007 by Carrie W. from Chiloquin, OR
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[6]

• The price was decent.
• The room was dirty and the staff was overwhelmed.

“At the airport, when we tried to call for a shuttle, there was no answer. When we arrived at the hotel, there were over 100 people (no exaggeration, I had time to count) in the line to check in where there were 2 clerks. It took us well over an hour to get checked in. Then the room was less than mediocre and dirty. I would not recommend this hotel to anyone. It was my truly bad experience.”

Mar 18, 2007 by Buddy from Greenville, NC
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[7]

• Near the airport.
• Heat in the room was stifling and would not shut down.

“The best thing I can say about this hotel is that it is convenient. I used it this year and last year so as not to have to make a connection after coming in from Europe. Frankly, it is barely suitable but, with the volume of usage for all hotels in the area, I probably can't do any better. Better the devil you know.”

Jan 16, 2007 by Yamuna from Mount Vernon, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good shuttle service.
• None.

“Our stay was comfortable, staff was very helpful.”

Dec 8, 2006 by Ea from Apple Valley, MN
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[8]

• Close to joke and has 24 hrs services from and to joke.
• I had to call several times before a got respond from help desk at lest three time souring one night stay.

“Room is two small. Furniture¿s are getting old and not very clean. TV program is bad. Bathroom does not have enough supplies. Food and beverages prices are too high.”

Nov 18, 2006 by Nelson from Edgewater, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The hotel was very comfort to and my family, the experience was excellent.
• Everything was ok.

“I would be there anytime.”

Nov 14, 2006 by Martin from Baltimore, MD
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[6]

• Closeness to JFK.
• The air conditioning did not work -- heat was on -- had to open windows to cool room down -- no screens in windows.

“The room was ok for one night. However, my staff had ordered a bottle of champagne and some cheese and fruit for me when I arrived back from Spain on the 10th as it was my birthday. However, the hotel did not follow through with their promise to have it in my room or else they sent it to a different room. They were disappointed as they wanted to surprise me.”

Nov 3, 2006 by Rich from Milpitas, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[10]

• The location (at JFK) was perfect!
• The hotel is very nosy. I had problems sleeping.

“I have traveled extensively on business and this is the worst 2.5 star hotel I have ever been in. There web site states "recently renovated", I do not know what recently means but it is at least 20 years. The rooms are nosy and very dingy. There is an awesome coffee/desert bar in the lobby. I asked when it opened and was told it did not it was just for show?”

Oct 25, 2006 by Tammy from Cincinnati, OH
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[4]

• The parking was free.
• The beds in the rooms were horrible.

“The beds in the room in which I stayed were both broken. The bed frame was at an angle therefore both beds were at an angle. The hotel overall was very disappointing, for the star rating and overall comfort level.”

Oct 2, 2006 by Robert M. from East Grand Rapids, MI
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• There is nothing to like period.
• Room service not usually available. Hung up on by busy desk staff.

“It never has enough help to provide adequate service. Front desk put me on hold for wake up call and then hung up me. Manager took call. never got call. No one ever answer the phone have commented on this hotel before and still given it a 2.5 rating. It is barely a 1.5 by your other standards. I am going to hot wire from on as you people don't listen and I cant take the chance on your ratings anymore. Bye”

Oct 2, 2006 by Judy from Oceanport, NJ
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[10]

• Closeness to airports and convenience of shuttle.
• Hairdryer was broke. had to wait 25 minutes for new one.

“Highly recommend. Shuttle to and from airport was punctual and drivers were pleasant. Restaurant did not have a lot to offer, but there were plenty of restaurants within ten minutes.”

Sep 30, 2006 by Lisa from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Good value for location.
• Internet was not free as advertised.

“However, good value for location.”

Sep 29, 2006 by Linda from Venice, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was close to JFK and the shuttle service was great.
• The price for a buffet lunch was extremely expensive and the food was not good. I would not recommend eating there if you have a car.

“When we got there we had to eat a buffet supper. It cost $49 for 2 people. The food was not good and there were flies all over some of the food. When we got back to the hotel after being gone most of the next day our door key did not work. Had to go back down and have it reprogrammed Otherwise it was nice.”

Sep 24, 2006 by Roger from Sarasota, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• They were reliable at handling large number of people coming from planes at the same time.
• I would have like to have been able to afford a better hotel, though this one was expected for the money spent.

“For what it was, at !75 a night, it was perfect. Good location, did what they said. Wasn't like staying at Ritz or anything, but they gave what the low budget traveler needed in over night stay at JFK”

Sep 13, 2006 by Ajay from Union City, CA
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Awesome staff service.
• None.

“Ideal location from airport and best service.”

Aug 29, 2006 by Tinh from San Francisci, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly and helpful staff.
• Restaurant open for dinner a little bit too late, better starting from 5pm.

“All in all, we are satisfied love you guys and we love New Yorkers. This was our first time to NY. Thanks to you, the Ramada Plaza Hotel JFK staff, we left our hearts in NY,NY.”

Aug 3, 2006 by Carolyn from Lafayette, LA
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[8]

• Loved other hotels but not this one.
• Long lines to get room Unfriendly cold people.

“The only good thing was the location. Did not like the Hotel at all. Poor organization and the staff needs training badly. One of the worst hotels I have ever stayed in and I travel extensively with my job.”

Jun 27, 2006 by Susan from Costa Mesa, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[9]

• Proximity to the airport and the shuttle.
• The rooms were TINY & DINGY. Not worth $110/night

“The Ramada Plaza is very close to JFK which is great if you are flying in late or flying out very early. The airport shuttle is very convenient and runs regularly. But, those are the ONLY reasons I would stay at this hotel. The rooms are TINY and DINGY and not worth the price. The front counter staff were LESS than helpful and not very friendly. Some other hotel staff were exceptionally helpful and friendly. The gentleman, Carl, who brought the crib to our room was very nice, polite, and friendly. The bartender also went out of his way to get some milk for our little one and even let me use his cell phone to place a late night TO GO order after the hotel kitchen had closed. Convenient access to Manhattan via the subway is also a plus. Take the hotel shuttle to the airport and take the airports Air train to the A Train (Howard Beach Station). If you take the A Trains 8th Ave. Express Train, you can be in Downtown Manhattan in about 35 minutes.”

Jun 14, 2006 by Rolf from Mill Creek, WA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[8]

• A good value for the money - especially compared to Manhattan prices.
• Reconstruction was going on.

“In general, the hotel met my expectations. Nothing too glamorous but no problem areas either.”

Jun 13, 2006 by Daylan from New Haven, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Dirty, dusty, nasty, location to JFK.
• Dirty, nasty, smelled bad, mildew smell, old furniture.

“This was the absolutely dirtiest hotel that I have stayed at. It was below standard. I was afraid to get in the bed to sleep. After complaining my room was changed to one slightly better. Should only be listed as half of one star.”

Jun 10, 2006 by Marianne from Bellevue, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, modern hotel.
• The complimentary shuttle service did not have enough vehicles to do the job.

“The shuttle bus runs every 30 minutes. Our bus did not leave until people were squeezed tightly into the aisle. For peak departure times, this was 9:00 am. Wednesday, there should be additional vehicles to do the job.”

May 31, 2006 by Lynwood from Eagle, ID
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[8]

• Location right on airport made it the right place to stay.
• Very close to glide path - noise level high.

“The hotel served the purpose that I needed because it was on the airport. However it is rundown because of its age. Noise level was very high and would disrupt the sleep of many people. Transportation was provided by the hotel but the wait time for pickup was nearly 45 minutes.”

May 17, 2006 by Stanley from Plant City, FL
Overall Rating: 1
Cleanliness:[3] • Staff:[9] • Location:[9]

• The people were friendly.
• Very old and ran down.

“Very old and ran down. This hotel needs major work. It is the worst 2 1/2 star hotel I have ever stayed in.”

May 1, 2006 by Therese from Stockbridge, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Close to the airport.
• Expensive food options, and really no food choices.

“It worked for us this time but the second night we stayed at a different hotel and the second night stay was more convenient and more pleasant.”

Apr 27, 2006 by Dk from Des Plaines, IL
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[5]

• Location and free shuttle.
• Lumpy double bed though they claim to be queen. Horribly dirty!

“Surely it was a better Ramada than most. Nope! Same smelly, disgusting Ramada as all of them. ”

Apr 20, 2006 by Donna from Metairie, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Convenient to airport, not fancy.
• Broken bathroom door, no a/c.

“If you have an early flight, this is the place to stay. if you will be here more than 12hrs, look for something nicer.”

Apr 18, 2006 by Dave from Coppell, TX
Overall Rating: 2
Cleanliness:[3] • Staff:[6] • Location:[6]

• Location.
• No temp controls in room, WIFI In op Carpets dirty.

“Good location. Old tired building. staff attempts to help. WIFI broken. mattress old. carpet dirty.”

Apr 13, 2006 by Anon from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean rooms and helpful concierge.
• Ridiculously-long line to check-in!!

“Good over-all but need more staff!”

Mar 17, 2006 by Pat from Cedar Rapids, IA
Overall Rating: 3
Cleanliness:[8] • Staff:[7] • Location:[10]

• It was close to the airport and it had a shuttle to the airport.
• There was no air conditioning in the room at this time of the year, which made the room very uncomfortable for sleeping.

“We were surprised because we have never received a hotel like this before. In much need of remodeling the rooms, The air conditioning is turn off this time of the year. We arrived late and found the restaurant closed but could get a choice of 2 different sandwiches in the bar.”

Jan 19, 2006 by Rodney from Mccalla, AL
Overall Rating: 5
Cleanliness:[10] • Staff:[3] • Location:[10]

• Close to airport.
• Had 2 double beds. Would have preferred king or queen.

“Checked in late at night. Desk clerk was tired and not friendly or helpful. Hotel was worn looking. Needs a face lift.”

Jan 9, 2006 by Mike from San Leandro, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[7]

• Close to JFK.
• Terrible restaurant. The server was nice; however, the food was terrible.

“It was convenient The major problem we had was that we lined up for the bus to JFK and it was full so we had to wait for another. The bus we got made 6 stops before we reached Jet Blue. The driver said he didn't like the Jet Blue terminal so we told him to pull over and we would walk, a short distance. Bottom line, we missed our flight and had to wait 12 hours in the airport on stand by.”

Oct 24, 2005 by Judy from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Location staff.
• Too busy.

“Location is strongest point, rooms are adequate, staff is generally friendly, service is generally prompt have no problem recommending value for the price”

Oct 19, 2005 by Bridget from Florissant, MO
Overall Rating: 2
Cleanliness:[7] • Staff:[9] • Location:[10]

• Very nice looking lobby area.
• Radiator heaters, old carpet, old bedspreads, old sheets, needs to be updated.

“I was not happy overall with the hotel room. It was just below my standards.”

Jun 8, 2005 by Deanna from Bridgeport, CT
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[2]

• Free Parking is about the only thing I liked.
• A/C, cleanliness, T.V, check-in, bellman, size of bathroom, etc etc etc

“It was too far from everything for me. Check-in took 45 min. w/ very very long lines. Didn't give the T.V. channels they said were free, until I called and complained. No T.V.Guide in room, till I asked for it. T.V. Remote was broken. Bathroom was too small. Iron board and iron were very difficult to use. Room was dusty, A/C didn't work well, bathroom walls and door were dirty. While I was in/on my bed, I could hear guests in next room talking, coughing, using the toilet, toilet flushing, water running, their T.V. I could hear the maids vacuuming next door very early. A/C in exercise room wasn't cool enough, some equipment didn't work. Driving directions from Bellman weren't correct. ”