User Reviews for The Francis

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Feb 9, 2005 by Stephen from Winchester, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[6] •

• Limited facilities hotel - no parking no additional facilities and not possible to eat at hotel on Saturday night! Room and hotel clean and tidy

“Better than average hotel for over night accomidation - not ideal for a weekend break. The hotel caters for passing traffic before its own guests but then with so many local facilities this is not surprising.”

Nov 17, 2004 by Rachel from Benson, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Central Location. Quality appearance.
• Parking was a bit limited.

“Staff were very friendly and polite. Our heating was not working and we received a complimentary bottle of wine. This was unexpected but greatly appreciated and showed a very attentive customer service. We did have to ask for milk and tea bags on two occasions and our room service tray was not collected one evening but these are pretty minor things and did not mar the enjoyment of the stay.”