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User Reviews for Marriott D.C. at Metro Center

Research 242 user reviews for Marriott D.C. at Metro Center.

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775 12Th St Nw, Washington, DC

Research User Reviews for Marriott D.C. at Metro Center (21-40 of 242)

Average User Rating: 9.0
User Rating Score:9.0
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 747 user ratings
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Jan 30, 2008 by Anthony from King George, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

  • The room was very elegant, clean and comfortable.
  • There were no refrigerators in the room.

“The room was very elegant, clean and comfortable. The hotel staff was professional, neat and friendly. I look forward to staying in this hotel again!”

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Jan 30, 2008 by Laura from Englewood, CO
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • We loved the pool and Jacuzzi and work out room.
  • The rate of parking.

“We were very pleased with the hotel. We'll do it again!”

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Jan 24, 2008 by Seongdae from Paramus, NJ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Clear and close to the attraction.
  • Parking fee is too high.

“Quite a good hotel for a family.”

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Jan 19, 2008 by Robyn from Hayward, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Both restaurants are great.
  • I had to request house keeping service twice. I do not like returning to an un-made room.

“Overall this hotel is well above average. The staff (excluding house keeping) was always professional and nice. I would stay there again.”

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Jan 16, 2008 by Maureen from Philadelphia, PA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The bed was really comfortable. The Staff was very helpful.
  • It took extremely long to get hot water for a shower.

“This hotel has a great location right next to the Metro and was also a short walk from most of the sights. The staff was very helpful and answered any questions we might have and the rooms were clean.”

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Dec 17, 2007 by Terri from Studio City, CA
Overall Rating: 5 User Rating Score: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

  • Nice breakfast in hotel restaurant.
  • Testing alarm system at 10am.

“Typical. Nothing special.”

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Nov 22, 2007 by Mark from Washington, DC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Close to where I needed to be. Close to Metro.
  • Lobby was way too hot. $5 for Fiji water. Outrageous.

“Stay there many times and will continue to do so.”

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Nov 16, 2007 by David N. from Dartmouth, NS CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The location was very convenient to all the attractions I wanted to see.
  • The view from my room overlooked a back alley.

“This hotel is in a great location and provided a level of luxury that I usually don't get with my travel budget.”

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Nov 15, 2007 by Donna from Kulpmont, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was clean and everyone was very friendly. The pool and Jacuzzi were very nice and great to come back to after a long day of sightseeing.
  • This hotel did not have a continental breakfast included, any microwave or small refrigerator.

“The hotel is centrally located for sightseeing. The re is a bus stop for the open top tour bus in front of the hotel which was greatly appreciated. I would recommend the Marriott at metro center to friends and family. The only thing I did not like was it did not provide a continental breakfast that most of the hotels we have stayed at do, and there was no microwave or little refrigerator in the room which is especially needed when traveling with children.”

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Nov 14, 2007 by John from Wichita, KS
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent location on the metro.
  • The blueberry muffin.

“An absolutely outstanding hotel for the money. Very convenient access to the metro and a friendly staff in a well maintained property make this an excellent place to stay.”

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Nov 7, 2007 by Lisa from Marshall, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

  • The location is perfect! The Metro is 1/2 a block away.
  • The food was bad. It was never cooked to order.

“This is a wonderful hotel and I would love to stay here again. The food is not great and there are not any family friendly places close by.”

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Nov 6, 2007 by Portia R. from Holly Springs, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Convenient location and excellent service.
  • Rooms were small for family stay.

“Met our expectations generally. Only drawback was the unavailability of king sized rooms for one of our party.”

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Nov 2, 2007 by Cyndi from Newman, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff could not have been better!
  • NA.

“Great location, friendly and efficient staff, clean, attractive rooms. Metro station steps away.”

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Oct 22, 2007 by Allison from Virginia Beach, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Always open & awesome breakfast!
  • Nothing.

“Open 24/7, Wi-Fi Hotspot, Full breakfast Served 4 a.m. -10:30 a.m. Everyday and now they Deliver 9 a.m.-9 p.m. This place does it all. If you live in Cheney or are a Student at EWU, you are very lucky to have this place.”

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Oct 22, 2007 by Brian from Williamsburg, VA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The valet staff was great. The front desk was also great. The staff in regattas seemed preoccupied with other things.
  • Paying $6 for a draft beer is a little high even for dc.

“The hotel was great and I will stay there again. The location is great being in the heart of downtown. The valet staff was very friendly and helpful. They should be moved around the hotel to let the rest of the staff know how to smile and greet a guest. I was disappointed to walk into a relatively empty bar to have a drink and look at the menu for later and the staff seemed to be too busy with other things rather than dealing with the guest. The man that walked in after me was sitting for about 3 minutes before the guy behind the bar 4 feet away even acknowledged him. That would have made me walk out if it were me.”

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Oct 10, 2007 by Karen from Newport News, VA
Overall Rating: 4 User Rating Score: 4
Cleanliness:[7] • Staff:[5] • Location:[6]

  • The bellman and parking attendants and the location.
  • No fridge or microwave and heard trucks beeping all night, no sleep.

“I called 3 times prior to arrival (one a few hours ahead of time) to be sure we had 2 double beds. We were assured we did. Once we checked in (with 2 young children) we were told the doubles were gone and had to fight to get them. In consequence, we were placed in a room that was above the dumpsters and looked out into the alley. All night trucks were making deliveries and were using the reverse because we could hear the beeps. Also, others were arriving all night and we could hear them in the hallway. Very little sleep could not make up for the beautiful lobby and plush beds. The bellman and the parking attendants were excellent. There was not refrigerator or microwave in the room which was tough with the kids, but the location was good for walking to the convention center or the monuments. Both were 10 minute walks. I did see homeless men and women at the corner from the hotel, but that is to be expected in large cities in downtown areas.”

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Oct 10, 2007 by Ismini from Charlottesville, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

  • The bed was extremely comfortable.
  • The concierge did not know enough about bus lines.

“I had a really comfortable stay in this hotel. The location was perfect and the rooms were very clean and spacious.”

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Oct 8, 2007 by Ian from Hopkinton, NH
Overall Rating: 10 User Rating Score: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

  • We were able to check in early.
  • There was a loud banging like a water hammer at times but I did let management know in a comment letter.

“Excellent. Right down town, a short walk to the white house and next to the metro.”

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Oct 8, 2007 by Glen from Marionville, ON CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great hotel exceeded our expectations.
  • There was nothing we disliked. We would go back in a second.

“Great hotel very close the Mall. We took our bikes and saw all the sites and museums. The staffs were very helpful and the room was very comfortable.”

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Oct 6, 2007 by Ed from San Antonio, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The room and staff.
  • Paying $1 per local phone call.

“Every thing was fine except the charge for local phone calls. I do not like paying for calls that should be free.”

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Oct 5, 2007 by David from Hull, MA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Nice location, good service, comfortable room.
  • No complaints.

“I would highly recommend it at the price I paid. It's very well located and comfortable.”

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Sep 27, 2007 by Lori from Grosse Ile, MI
Overall Rating: 0 User Rating Score: N/A
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great location-next to the Metro station. Helpful, friendly staff. Wonderful beds!
  • Don't feel I got the best information from the concierge.

“Wonderful place to stay in DC. Metro station very close by. Very clean and comfortable rooms. Friendly staff. Would stay here again if in DC.”

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Sep 20, 2007 by Clarence from Washington, DC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great hotel staff and prompt service.
  • Nothing.

“Very quality service and hotel staff was very polite and helpful.”

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Sep 20, 2007 by Suzanne from Perth Amboy, NJ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The hotel was clean, great atmosphere, staff was very friendly and helpful, close to all the attractions etc.
  • I have no complaints.

“I would highly recommend this hotel to anyone who has children, on a business trip, or just for a get away. It is close to all the attraction. The staffs were very nice and helpful. The room was very comfy and I had a great stay. The pool and the hot tub were nice also. It is close to the metro also.”

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Sep 18, 2007 by Robin from Seattle, WA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was extremely courteous at all levels. Very friendly.
  • I wish I could have stayed another night at the same cost.

“The Metro Center Marriott is conveniently located for easy transportation access and Washington D.C. attractions. This is a quality establishment that shows its philosophy of customer service throughout all levels of staff throughout the hotel. My impression is that the hotel management is superior and that the staff enjoys working there. From the maids to the concierge, all were very friendly and helpful. My room was clean and attractive and met my expectations for a 3 star establishment. I would definitely stay there again.”

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Sep 12, 2007 by Thea from Millbrook, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The entire staff was very attentive, friendly and efficient. Everyone from check in, concierge, gift shop, coffee shop were extremely friendly.
  • Received one iced coffee from coffee shop and tasted burnt.

“I would definitely recommend this hotel. Very accommodating, friendly staff, punctual valet. The location was fantastic. I walked to everything; never saw the inside of the metro. Walk to the best seafood restaurant in DC from this hotel, the Oceanaire is a short 1-1/2 blocks away - definitely eat there.”

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Sep 9, 2007 by Tom from Lenexa, KS
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

  • The location.
  • The fire alarm went off at 6:30 am but they made it right with us.

“Excellent location and friendly service.”

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Sep 8, 2007 by Kimmy from Midlothian, VA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Location.
  • Linens/ cleanliness/ comfort of bed.

“Great location and public areas.”

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Sep 2, 2007 by Bonnie from Shickley, NE
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was helpful; rooms were wonderful, location, location. Location!
  • Nothing to report here.

“The location is perfect, the staff helpful.”

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Aug 31, 2007 by Lois from Houston, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Excellent gym. Laundry facilities. Comfortable beds. Free afternoon juice and cookies. Free apples in morning.
  • Sink did not hold water.

“This hotel has an excellent location on 3 metro lines. They serve free apples in the morning and juices and cookies in the afternoon - a nice touch that doesn't cost that much but it is appreciated. The gym is the best I've seen in a hotel. It had lots of equipment, even yoga mats. And it was seldom used.”

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Aug 26, 2007 by Robert from Blainville, QC CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location was excellent. Walking distance from most major attractions. Room was very clean and staff very friendly.
  • Nothing negative to say.

“Hotel is located within walking distance of major city attractions and museum. Room was very clean and hotel staff very friendly and ready to help. Overall this is a great place to stay, whether you are traveling for business or leisure.”

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Aug 16, 2007 by Marguerita from Yonkers, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I felt so comfortable and welcomed. I wished I could stay a few days longer.
  • Movies too expensive.

“My husband and I truly enjoyed every minute of our stay. The staffs were so helpful and everything was spotless. We look forward to returning to Marriott D.C. At metro center.”

1 of 1 people found this review helpful.
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Aug 14, 2007 by Dale from Alexander, AR
Overall Rating: 0 User Rating Score: N/A
Cleanliness:[7] • Staff:[8] • Location:[10]

  • Great location, very close to metro.
  • Needed to be tidied up a bit. Tub showed wear, needed vacuuming.

“Beds were comfortable. Location is wonderful near metro center.”

1 of 1 people found this review helpful.
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Aug 4, 2007 by Rachel from Whitehall, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Restaurant in hotel was great.
  • Nothing!

“The hotel was beautiful and comfortable, with a very nice restaurant. It was also very convenient to the convention center (only a 5 minute walk). The staff was very helpful and professional also. I highly recommend this hotel.”

1 of 1 people found this review helpful.
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Aug 1, 2007 by Dottie from Virginia Beach, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I was treated like a Queen. I tipped double what I usually would do.

“If you plan to visit DC and see all the historic sites, this spot is the pulse of the city. The Metro exit and entrance are on the corner of the hotel and from the Metro you can get anywhere in 15 min. or 5 min. Tourist attractions and shopping and more shopping are within easy reach.”

1 of 1 people found this review helpful.
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Jul 30, 2007 by Karen from Knoxville, TN
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Location of this hotel is good for business or tourist travel in the DC area.
  • Parking in the hotel was overpriced.

“This was a good hotel choice for us. Location was good and it was fairly easy to get around in the tourist areas. The price of parking was a bit high and then that whole big city got a tip everyone who breathes in your direction thing gets a bit old. Overall it was fine.”

1 of 1 people found this review helpful.
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Jul 27, 2007 by Hao from Cambridge, MA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Great location, very easily accessible, clean and pleasant.
  • Room did not have a refrigerator, or easy parking.

“Overall, staying at the hotel was a very pleasant experience, though no parking and the lack of a refrigerator did make it a little difficult. If I were to go to Washington DC again, I would gladly stay at the Marriott DC. at metro center again.”

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Jul 27, 2007 by Bill from Chicago, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Nearly everything.
  • Buffet and food average for the price.

“Professional staff. Great location. Excellent fitness room and pool. Very clean rooms and lobby areas.”

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Jul 26, 2007 by Ella from Avib, IN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very professional staff, but friendly and attentive to details.
  • Difficulty in adjusting temperature in room to attain a comfort level.

“This hotel provided a good location, with great access to the Metro train system, and in a manageable walking distance to major tourist sites. Most importantly, the hotel staff was extremely professional, but friendly and attentive to details.”

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Jul 25, 2007 by Natalie from Indianapolis, IN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great hotel decor and amazing breakfast buffet.
  • Expensive non alcoholic drink selection.

“The hotel was modern, and in a central location. Excellent hotel staff and very clean lobby and rooms. I would definitely stay there again!”

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Jul 25, 2007 by Ngok Y. from Niagara Falls, ON CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Good service, very convenient location, and friendly staff.

“I would highly recommend to my friends and colleagues.”

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Jul 25, 2007 by Lan from Lake Oswego, OR
Overall Rating: 9 User Rating Score: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Close to subway.
  • Weird smell in the room.

“Very good location. Very friendly staff and service. Room is so-so. Weird smell in the room. Could not tell where it is from.”

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Jul 25, 2007 by Mikias from San Leandro, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[7] • Staff:[9] • Location:[3]

  • Velet attendants were attentive.
  • I had to pay $27 a day for parking which I didn't not budget for.

“I traveled with my wife and child for family vacation. The hotel we stayed at was fine for its intended purpose (which was to cater to folks traveling for business). However, it was not fit for family vacation.”

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Jul 25, 2007 by Peng N. from Monrovia, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great locations, and comfortable room.
  • None.

“Very nice hotel.”

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Jul 24, 2007 by Glenn from Baldwinsville, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Wonderful experience. Exceeded my expectations in all areas.
  • There is nothing to not like.

“Friendly, helpful staff. Great facilities.”

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Jul 14, 2007 by Sherry from Bellevue, NE
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

  • I usually enjoy Marriot hotel. I enjoyed that we were in a very convenient area in D.C.
  • It was very hard to get the bellman. Also, their telephone customer service needs to be a bit more friendly and helpful.

“The Marriott was pretty nice. I have always enjoyed staying in the Marriot hotel and this was no different.”

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Jul 10, 2007 by Mark from Marietta, GA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was exceptional.
  • Noise at night from other guests.

“The hotel staff was fabulous! They went out of their way to help in every way asked. Someone is doing an awesome job selecting and training.”

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Jul 10, 2007 by Wendy from Salisbury, MD
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful décor.

“Convenient to Metro, the hotel is beautiful, convenient to sights, sounds and restaurants. It is a romantic hotel with a courteous staff.”

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Jul 9, 2007 by Shawna from Dallas, GA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

  • The beds! The breakfast buffet was excellent!
  • We were not offered help with the bags and we had two senior citizens with us.

“We loved our stay at this hotel. The rooms were so very comfortable. We would recommend this hotel.”

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Jul 7, 2007 by Shelene from West Lafayette, IN
Overall Rating: 6 User Rating Score: 6
Cleanliness:[10] • Staff:[5] • Location:[7]

  • It was convenient to seeing all the sights.
  • They only offered valet parking @ $27.00 per day. There was no other parking available.

“The hotel was very nice and clean. The front desk staff were nice and helpful. The concierge was rude and not helpful at all. I didn't like that my only option was to Valet park my car. If I wanted something from my car, they had to bring it up for me, I found this very inconvenient. I think if they will not provide parking, then the cost should be less, not $27 per day. They also charged me for my local calls, which they didn't inform me of before hand, I called two blocks away to make dinner reservations. The pool was nice for the kids. I felt like I was not treated as well as the other patrons.”

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